Summary of Job

Under general direction, this position plans, organizes, oversees, coordinates, and manages the staff and activities of the Transit Operations Division; manages the day-to-day delivery of public transportation services for fixed route, on-demand, paratransit and microtransit services; manages the effective use of Division resources to improve organizational productivity and customer service; provides complex and responsible support to Deputy Community Development Director in areas of expertise; and performs related work as required.

The duties described below are indicative of what a Transit Operations Manager might be asked to perform. Other duties may be assigned.

Essential Duties & Responsibilities

Essential Duties are not intended to be an exhaustive list of all responsibilities, duties and skills. They are intended to be accurate summaries of what the job classification involves and what is required to perform it. Employees are responsible for all other duties as assigned.

1. Plans, manages, and oversees the daily functions, operations, and activities of transit operations, including the day-to-day delivery of public transportation services for fixed route, on-demand, para-transit, and microtransit services.
2. Responsible for ensuring the effective and safe operation and maintenance of vehicles, equipment, and facilities including bus stop signs and shelters.
3. Participates in the development and implementation of goals, objectives, policies, and priorities for the Division; recommends within Division policy, appropriate service and staffing levels; recommends and administers policies and procedures.
4. Contributes to the development, administration, and oversight of the Division budget; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding as requested.
5. Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement.
6. Negotiates, administers, monitors and interprets contracts with vendors and outside consultants.
7. Participates in the selection of, trains, motivates, and evaluates Transit personnel; works with employees to correct deficiencies; recommends, implements, and overseas discipline and termination procedures.
8. Assists with opening and closing supervisor duties when needed; provides route coverage during periods of staff shortages.
9. Manages and oversees fixed route operator scheduling, timekeeping, and Transit related software.
10. Assists in preparation and presentation of staff and agenda reports and other necessary correspondence related to assigned activities and services, as assigned; may present reports to various commissions, committees, and boards.
11. Assists with development of a variety of organizational and operational studies and investigations; recommends modifications to assigned programs, policies, and procedures, as appropriate.
12. Serves as a liaison for assigned functions with other Departments, Divisions, and outside agencies; provides staff support to commissions, committees, and task forces, as necessary.
13. Attends and participates in professional group meetings; stays abreast of new trends and innovations in public transportation service delivery and planning; researches emerging products and enhancements and their applicability to the needs of the community and Beloit Transit System.
14. Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
15. Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.
16. Directs the establishment and maintenance of working and official Division files.
17. Ensures compliance with mandated safety rules, regulations, and protocols, including civil rights, OSHA, and ADA.
18. Other duties, as assigned.

Qualifications

In evaluating candidates for this position, the City may consider a combination of education, training and experience which provides the necessary knowledge, skills and abilities to perform the duties of the position.

EDUCATION, TRAINING OR EXPERIENCE

1. High school diploma or equivalent.
2. Associate’s Degree from an accredited college or university in business, planning, transportation or a related field is preferred.
3. Five to seven years of progressively responsible supervisory experience with experience in oversight and/or supervision of public transit or other transportation scheduling.
4. Other combinations of training and/or experience which can be demonstrated to result in the possession of the knowledge, skills and abilities necessary to perform the duties of this position will also be considered.

CERTIFICATION/LICENSES

1. A Commercial Driver's License (CDL) with appropriate endorsements for operation of a transit vehicle and satisfactory driving record.
2. Ability to obtain certification or successfully complete training provided by industry partners, such as insurance carriers, Wisconsin Department of Transportation, National Transit Institute, Federal Transit Administration, Transportation Safety Institute, etc.

Job Knowledge, Skills and Abilities

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required at the time of hire or for continuation of employment and are considered essential for the successful performance of this position.

1. Thorough knowledge of the full range of supervisory principles and practices and personnel management.
2. Thorough knowledge of and ability to use computer software applicable to the duties of the position.
3. Thorough knowledge of related occupational hazards and safety precautions and requirements.
4. Ability to plan, direct, assign, oversee, and evaluate the work of a moderately large team.
5. Ability to maintain time, cost, and other pertinent records and to prepare statistical reports including budgetary analysis
6. Ability to facilitate a team atmosphere throughout the Division.
7. Ability to establish and maintain effective working relationships with employees, supervisors, and the general public.
8. Ability to obtain industry-related certifications in transit planning, accident investigation, and operations supervision.
9. Ability to provide truthful, forthright, and complete information when voluntarily answering questions or providing information or when compelled to answer questions or providing information.
10. Ability to maintain regular and predictable attendance and punctuality.

REASONING SKILLS

1. Ability to make decisions in all types of situations, while exercising sound judgment, particularly during emergency conditions.
2. Ability to establish and maintain an effective working relationship with elected and appointed officials, staff, other government agencies, service and community organizations, private businesses, and the general public.

LANGUAGE SKILLS

1. Ability to communicate effectively, both verbally and in writing.
2. Ability to follow oral and written directions.
3. Ability to communicate effectively with elected officials, staff, and the public.

MATHEMATICAL SKILLS

1. Ability to perform basic math skills including functions like addition, subtraction, multiplication and division in all units of measurement, using whole numbers, common fractions, and decimals.
2. Ability to perform basic analysis including development of statistics and budgetary analysis.
3. Ability to develop and manage municipal budgets and accounts with an understanding of municipal and fund accounting.

TOOLS AND EQUIPMENT USED

1. Computer and peripheral equipment.
2. Computer software programs, including word processing, spreadsheet, publication and presentation software as well as software used in the Beloit Transit System.
3. Standard office equipment, including printers, telephone, fax machine, calculator and copy machine.
4. The tools and equipment required of bus drivers when acting in the capacity of a bus driver.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS

1. While performing the duties of this job, the employee is required to stand, sit, walk, talk or hear. The employee is occasionally required to use hands to finger, handle, feel, or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl, as well as push, pull, or lift objects.
2. This position is exposed to repetitive activities including performing the same physically demanding activity multiple times.
3. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision; depth perception; and the ability to adjust focus.

WORK ENVIRONMENT

1. Indoor/outdoor environment subject to changing temperatures and weather conditions.
2. May be exposed to heights, loud noises, fumes, dust, dirt, oil/grease, pollen and other odors.
3. Work in direct contact with the public and other city staff.
4. Ready to drive a bus when called upon.
5. Working with or around machinery with moving parts.
6. There is frequently a time pressure place on this position including rushed jobs, urgent deadlines and other similar time pressures.
7. Frequently works in an environment with distractions including telephone calls, visits from members of the public and other employees and disturbances.
8. Occasionally deals with unpleasant social situations including the necessity of dealing with an irate or disturbed individual.
9. The schedule for this position may involve some work in the evenings and weekends.

Other Requirements

DISCLAIMER

In an effort to provide for continuity of government under Chapter 323 of the Wisconsin Statutes and § 1.11 of the City of Beloit Code of General Ordinances, this position may be required to provide support for the City of Beloit Emergency Operation Center or other City departments during declared states of emergency. This may require an altered work schedule or duties during the declared emergency.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or other working conditions associated with this job position. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job, work schedule and/or require that other or different tasks be performed at its discretion or as circumstances change (e.g., emergencies, changes in personnel, workloads, rushed jobs, or technological developments).

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Apply Here

The City of Madison is regularly included in lists of top places to live. A thriving food scene, more than 200 miles of trails for hiking, biking and snowshoeing, excellent healthcare, and of course great transit work together to help meet Madison’s vision to be inclusive, innovative, and thriving.

• #11 Best Places to Live in the Nation – U.S. News and World Report – 2023
• #1 Best Places to Live – Livability.com – 2021 and 2022
• #1 Best Cities for Families – SafeHome.org – 2019 

As a member of the Senior Management Team at Metro, members are expected to: 

• Support and promote collaborative efforts to achieve mission requirements
• Infuse racial equity goals, principles, and tools into all aspects of Metro Transit
• Promote teamwork and increase engagement, morale, and inclusion
• Communicate openly and candidly
• Participate fully in discussions
• Employ techniques for problem solving and decision making

Examples of Duties and Responsibilities

Provide overall leadership, strategy, coordination, and monitoring of Metro Fleet, Maintenance, and Facilities units through lower level managers, supervisors, and front line staff.

• Be visible and accessible to employees to maintain strong unit morale and accountability
• Lead the planning, procurement, and implementation of new fleet, facility, and charging systems
• Establish roles, unit priorities, long-term plans, equity approaches and strategies to meet objectives
• Review, develop, implement and monitor enforcement of policies and procedures through an equity lens necessary for the effective management and operation of these units.
• Evaluate services provided and make adjustments as needed
• Establish and monitor goals and objectives with lower level managers
• Provide necessary coordination between the units and their programs to maximize efficiency and quality of services.
• Develop business management systems, strategic objectives, and key performance indicators; analyze and utilize data to make management decisions and measure organizational performance

Lead high-level labor relations activities and the implementation of policies and procedures as defined by the General Manager and the City’s Labor Relations Manager. 

• Develop relationships with Union Business Agents
• Lead negotiations of new contracts
• Resolve issues where a policy may be unclear and/or procedures are lacking

 Lead the maintenance planning of major projects, including:

• Develop maintenance plans
• Determine and project staffing, training, and operating budget needs
• Execute City processes to ensure unit needs are met
• Develop new processes for specific organizational needs, including equity goals and processes
• Develop and coordinate purchased or supplemental transportation services  
• Identify grant opportunities and participate in the development of grant applications

Keep up to date on industry trends, technologies, vendor offerings, and peer agency projects. Share information with other Metro units.
 
Understand, interpret, and/or act as official accountable executive for a variety of mandatory federal processes and programs, including but not limited to:

• Transit Asset Management Plan
• Federal Transit Administration Triennial Reviews
• National Transit Database
• Americans with Disabilities Act

Represent and speak on behalf of the division in meetings with various entities, including:

• The Federal Transit Administration
• City of Madison Common Council, boards, and commissions
• Partner cities’ Council, boards, and commissions 
• Business partner organizations
• Neighborhood, community, business, and other special interest groups

Coordinate with other City of Madison departments and divisions, including the development of modification of processes.
 
Serve as a member of the Metro Executive Team and act for and on behalf of the General Manager as needed.

Perform related work as required or assigned.Minimum Qualifications

• Five (5) years of experience in a vehicle or facility construction or maintenance role, which included at least three (3) years of progressively responsible managerial experience and leadership for a large staff.
• Bachelor’s Degree in Business Administration, Public Administration, or a related field.

OR

• Seven (7) years of experience in a vehicle or facility construction or maintenance role, which included at least four (4) years of progressively responsible managerial experience and leadership for a large staff.

If an applicant does not possess the specific requirements outlined above, HR will review the application materials to determine if the applicant possesses the following equivalent experience: 

Four (4) years of experience in applying the following:

• Administration and project management techniques.
• Administration of public sector processes.
• Mechanical, electrical, heating and air conditioning maintenance and repair principles and practices applicable to transit vehicles.
• Related program management principles, practices, and techniques, including planning, organizing and administering programs, services, and activities.
• The full range of supervisory principles and practices, labor relations, and personnel management. 

Two (2) years of experience in applying the following:

• Related administrative considerations, including workflow and budgetary analysis.
• Computer programs, spreadsheets, and databases applicable to the duties of the position .

Familiarity with the following:

• Applicable facility and grounds maintenance principles and practices.
• Racial equity and social justice concepts, terms, and tools.

For a complete list of the Knowledge, Skills, and Abilities, please see the class specification. 

Special Requirements

• Ability to meet the transportation needs of the position.
• The employee will be expected to attend frequent meetings of Common Council and Transportation Commission as well as other public meetings as required. Such meetings generally take place outside the regular work day during evening hours. 
• Employment will be subject to a five-year employment contract negotiated by the Mayor and approved by the Common Council and a term of the contract requires residency in the City of Madison. A condition of employment for this position requires residency in the City of Madison. Non-residents will be given time to establish residency if necessary.

Physical Requirements:
Work in this position is primarily performed in an office environment. However, the employee will be expected to physically access various areas of Metro Transit, including a large bus and maintenance facility, and attend offsite meetings on occasion.

Interested in applying? Click here

The City of Madison Metro Transit is hiring a Transit Capital Project Coordinator*. This position will execute the development and implementation of assigned capital projects meant to advance the speed, reliability, efficiency, and customer experience for Metro services. Major project areas may include bus lanes, bus bulbs and floating stops, specialized signals, railroad crossing exemptions and similar projects, including supporting Bus Rapid Transit (BRT) and transit center projects. Responsibilities will include conceptual project planning, vendor selection, budgeting, outreach, design and construction oversight. Duties will be performed under the general direction of the Transit Capital Project Manager.

Employees may be eligible for loan forgiveness through the Public Service Loan Forgiveness Program. 

The City of Madison is an equal opportunity employer functioning under an affirmative action plan. We value diversity, equity, inclusion, and belonging. Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply!

Examples of Duties and Responsibilities

• Plan, direct, manage and oversee activities of assigned projects for local route supporting infrastructure, programs and functional areas
• Provide planning, alternatives analysis, environmental analysis for projects
• Manage conceptual, preliminary and final engineering for assigned projects
• Coordinate activities with other departments, divisions, and outside agencies
• Provide highly responsible and complex administrative support
• Analyze problems and identify solutions
• Manage vendor selection
• Project consequences of proposed actions
• Implement recommendations in support of projects and Agency goals
• Ensure support and involvement of key functions and stakeholders
• Plan various public meetings in an equitable manner
• Present to a variety of groups
• Meet with City Alders and other policy and decision makers
• Participate in various meetings and committees, representing Department interests
• Develop, administer, maintain and oversee annual capital budget for assigned projects
• Provide project management and leadership to project teams
• Apply racial equity and social justice principles and practices and understand the way historical and ongoing inequities further marginalize communities of color, immigrant communities, disabled communities, youth and older adults, and lower-income populations
• Ensure all local, state, and federal racial equity and social justice analyses are performed at appropriate times and that equity recommendations are implemented
• Perform other duties as assigned

Minimum Qualifications

• Bachelor's Degree in engineering, construction management, urban planning, public administration, transportation planning or related field
• Four (4) years varied task lead or project management experience with emphasis on engineering, transit planning, construction, or related projects

-OR-

• Associate's Degree in a related field with Project Management Professional (PMP) certification can be substituted for the Bachelor's Degree

If an applicant does not possess the specific requirements outlined above, HR will review the application materials to determine if the applicant possesses the following equivalent experience:

Six (6) years of experience in applying the following:

• Practices and principles of transit  infrastructure, transportation construction or related field
• Project management techniques and principles
• Contract negotiation and administration
• Principles of public outreach and consensus building
• Pertinent local, state and federal laws and regulations

Two (2) years of experience in applying the following:

• Effective public speaking
• Computers and the ability to use computer software applicable to the duties of the position

For a complete list of the Knowledge, Skills and Abilities, please see the class specification online.

Special Requirements

Ability to meet the transportation needs of the position. 

Work is generally done in an office setting. However, the employee must be able to visit project and construction sites and traverse uneven terrains.

Employees may be expected to work or attend meetings outside of regular work hours.

*Payroll title for this position is Transit Capital Project Manager.

Apply here.

The City of Madison Metro Transit is hiring a Transit Capital Program Manager. This is an exciting time in Metro's growth with a complete system redesign currently being implemented and Bus Rapid Transit (BRT) corridors with related upgrades to follow over the next several years. This position will lead the team of people responsible for development and implementation of capital projects meant to advance the speed, reliability, efficiency, and customer experience for Metro services. The position will lead project managers and also manage major projects themselves. Projects include BRT, transit centers, bus lanes, bus bulbs and floating stops, specialized signals, railroad crossing exemptions, and similar projects. Responsibilities will include conceptual project planning, vendor selection, budgeting, outreach, design oversight, and construction oversight. This employee performs duties under the general supervision of the Chief Development Officer. Come help Metro grow!

Employees may be eligible for loan forgiveness through the Public Service Loan Forgiveness Program. 
 
The City of Madison is an equal opportunity employer functioning under an affirmative action plan. We value diversity, equity, inclusion, and belonging. Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply!

Examples of Duties and Responsibilities

• Plan, direct, manage and oversee the activities of development projects (BRT corridors, local route supporting infrastructure, programs and functional areas)
• Manage alternatives analysis, environmental analysis, third party agreements
• Supervise concepts, preliminary and final engineering for projects
• Coordinate with other departments, divisions and outside agencies
• Provide highly responsible and complex administrative support
• Supervise, coach, train, motivate, assign and direct work of staff
• Advise, counsel and discipline staff and make hire/termination decisions
• Conduct high level negotiations and effectively partner with local jurisdictions, agencies, utilities, contractors, consultants and community groups
• Work effectively with internal and external decision and policy makers
• Analyze and problem solve complex issues through the life of projects
• Implement project solutions in line with agency goals and garner stakeholder support
• Plan equitable public and stakeholder meetings
• Present on a variety of topics to public groups and committees
• Meet with City Alders and other decision and policy makers
• Participate in City and other meetings and committees, representing Department interests
• Develop, administer, maintain and oversee annual capital budget for assigned projects
• Ensure all local, state and federal racial equity and social analyses are performed at appropriate times and recommendations are implemented
• Prioritize and manage workflow of projects and staff
• Apply racial and social equity principles and practices, including understanding the ways in which historical and ongoing inequities further marginalize communities of color, immigrant communities, disabled communities, youth and older adults, and lower-income populations 
• Perform other work as assigned

Minimum Qualifications

• Five (5) years progressively responsible project management experience with emphasis on engineering, transit planning, construction, or related projects
• Two (2) years of leadership experience that could have been gained in a professional, volunteer or community setting
• Bachelor's Degree in engineering, construction management, urban planning, public administration, transportation planning or related field

If an applicant does not possess the specific requirements outlined above, HR will review the application materials to determine if the applicant possesses the following equivalent experience:

Eight (8) years experience in applying the following:

• Principles and practices related infrastructure construction, planning, program development, transportation engineering, consensus building, and equitable community engagement 

Two (2) years experience in applying the following:

• Principles and practices of leadership and supervision
• Concepts and tools related to racial equity, social justice and historical inequities
• Computers and ability to use computer software applicable to the duties of the position

For a complete list of the Knowledge, Skills, and Abilities, please see the class specification online.Special Requirements

Ability to meet the travel requirements of the position.

Work in this position is primarily performed in an office environment. However, the employee will be expected to travel to various sites and project locations in the Metro service area.

Employee will be expected to attend public and other meetings outside of regular work hours.

Apply here.

General Description

POSTING EXTENDED*
 *This recruitment is being extended by two (2) weeks due to a limited pool of candidates. 
 Previously submitted applications will remain under consideration. 
 Prior applicants need not reapply.
 
The Minimum Qualifications have been modified.

The Office of the City Attorney is seeking a qualified candidate for the position of Assistant City Attorney. This position has three primary functions. The position will devote 50% of its time to working on issues and matters related to Madison Metro Transit. It will also advise City officials, staff, and committees regarding other transportation-related matters and it will assist in negotiating, reviewing, and drafting software contracts on behalf of City agencies. 

This is an advanced level position requiring responsible professional legal work in the City Attorney’s Office, excellent communication skills, and sound legal judgment. Employee may be assigned diverse legal activities including grant and contract work, ordinance drafting, civil litigation, and/or general law practice (consistent with the needs of the organization). This class encompasses all non-managerial positions engaged in professional legal work within the City Attorney’s office. Work is performed with varying degrees of independence as employees gain necessary proficiencies.

Relocation expenses are negotiable. This position will receive a 2% pay increase in July 2023 and an additional 1% pay increase in October 2023. Step increases will occur on an annual basis upon an employee’s completion of their probationary period. Longevity pay provisions take effect beginning with the 5th year of continuous employment.

Employees may be eligible for loan forgiveness through the Public Service Loan Forgiveness Program.

IMPORTANT:  YOU MUST ATTACH YOUR RESUME, COVER LETTER, AND A WRITING SAMPLE IN THE ATTACHMENTS SECTION OF YOUR APPLICATION.

• Your cover letter (maximum of two (2) pages) should describe your qualifications for this position - include experiences, skills, and qualifications related to the subject matter and duties of the position, and your understanding of or experience with racial equity and social justice principles.
• The writing sample may be an excerpt from a legal brief, article, or memorandum that you have written.

**APPLICATIONS RECEIVED WITHOUT AN ATTACHED RESUME, COVER LETTER, AND WRITING SAMPLE WILL IMMEDIATELY BE ELIMINATED FROM CONSIDERATION**

The City of Madison is an equal opportunity employer functioning under an affirmative action plan. We value diversity, equity, inclusion, and belonging. Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply!

Examples of Duties and Responsibilities

Serve as primary attorney representing and advising Madison Metro Transit management and staff:

• Understand and advise Metro Transit staff regarding all relevant Federal Transit Administration (FTA) rules and regulation, including but not limited to Title VI requirement, charter rules, Transit Asset Management, and Public Agency Safety Plans.
• Review grant agreements for funding provided to Madison Metro Transit projects and operations, including the Bus Rapid Transit project, and ensure compliance with federal and state grant requirements, including those of the FTA.
• Negotiate, draft, and review a variety of Metro Transit agreements, including contracts related to bus purchases, Bus Rapid Transit route construction, consultant services, partner community services, and advertising on buses. Ensure compliance with Metro partner agreements and advise on regulatory changes necessary to maintain strong partner relationships. Provide advice on contract award procedures and protests.
• Negotiate legal terms for software licensing and other technology agreements; manage contract process; and provide advice regarding annual renewal of software and technology support agreements.
• Provide legal advice to Metro Transit staff on a variety of legal issues, and draft documents such as ordinances, resolutions, and memoranda to staff and elected officials related to Metro Transit matters.

Serve as primary attorney representing and advising Department of Transportation and City bodies with jurisdiction over transportation policies and initiatives:

• Provide legal advice to Department of Transportation management and staff, the Transportation Commission, the Transportation Policy and Planning Board, and elected officials related to transportation issues, policies and initiatives, and compliance with federal, state, and local transportation laws and regulations. 
• Draft ordinances, resolutions, memoranda, and other documents related to City transportation policies and initiatives, being mindful of racial equity and social justice implications.
• Assist the Department in complying with requirements associated with Federal and State funding and permitting, such as National Environmental Policy Act documentation, Uniform Relocation Act of 1970, and other pertinent laws.
• Review, negotiate, and draft Department of Transportation contracts.

 Serve as back-up attorney for City-wide software and technology contracts:

• Assist primary contracts attorney in the review, negotiation, and drafting of software license agreements and technology support contracts.
• Coordinate with staff of City agencies to complete contracting processes.

Perform other related duties as assigned.

Minimum Qualifications

• Graduation from an accredited law school.

AND

• Two (2) years experience in applying federal and state laws and judicial interpretation and precedent related to either transit systems and transportation issues or contracts and grants; related municipal laws and ordinances; and racial and social equity principles and practices.

Apply here!

The City of Madison Metro Transit is looking for a Transit Maintenance Manager. This is a responsible administrative, supervisory and technical position that directs the personnel activities and functions of the Maintenance Unit (both directly and through supervisors.) Under the general supervision of the Chief Maintenance Officer and in coordination with other Maintenance Managers, the employee must exercise considerable judgment in providing for the planning, procurement, maintenance, servicing, and repair of transit vehicles and mechanical equipment, the buildings and grounds, facilities, and the transit system. Specific program management includes training, safety & security, collective bargaining agreement(s), performance and progressive discipline, diesel and all-electric vehicles, bus shelters, diagnostics and warranty, and new construction or renovation of facilities.

The Transit Maintenance Managers must also be change leaders in the organization, maintain multiple facilities, and manage staff assigned at multiple locations and in the field.

Employees may be eligible for loan forgiveness through the Public Service Loan Forgiveness Program. 

A completed application will include a cover letter in the Attachments section of the application addressing the following topics.  This letter may be used to determine who moves forward in this process. 

In your cover letter (1-3 pages)  please address the following topics as it relates to your experience:

• Describe your supervision and communication styles; and how specific leadership skills help you foster a work environment which is inclusive and builds employee morale.
• Briefly describe a time when you had to deal with or implement rapid change within the workplace and any key takeaways from that experience.

**APPLICATIONS RECEIVED WITHOUT A COMPLETE COVER LETTER WILL IMMEDIATELY BE ELIMINATED FROM CONSIDERATION.**

The City of Madison is an equal opportunity employer functioning under an affirmative action plan. We value diversity, equity, inclusion, and belonging. Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply!

Examples of Duties and Responsibilities

• Foster a culture of civility, inclusivity, respect, and collaboration. Lead Maintenance Unit staff and floor meetings. 
• Review performance, monitor work levels, and develop skills of supervisory staff. Counsel employees. 
• Ensure consistent application of policies and contractual provisions by supervisors.
• Develop performance standards and conduct performance reviews of front line employees, assign work, train, and coordinate with other managers. 
• Administer hiring procedures. 
• Resolve grievances and address personnel concerns.
• Conduct misconduct hearings and determine disciplinary action, discipline employees. Participate/testify in arbitration hearings and/or trials as needed to represent City’s position. Determine interpretation of Labor Contract language for unit. Maintain and monitor DOT “Public Abstract Request System” (PARS).
• Manage organization wide administrative functions. Plan, evaluate, and coordinate new or renovated facilities and infrastructure projects. Participate in and/or coordinate the development and implementation of departmental policies (new or revised.)
• Access the overall impact of departmental policies and procedures to ensure their consistent application and implementation.  Coordinate the needs or requests of other units within the organization that impact the Maintenance Unit. Prepare and present maintenance related analyses and reports to Metro leadership. 
• Analyze procedures and processes using an equity perspective to remove barriers and increase inclusion related to racial equity and social justice.
• Monitor and coordinate on-going development of Unit safety and training programs through supervisory positions and staff in the maintenance, parts and building and grounds units including apprenticeship program development and the public transportation agency safety plan. 
• Monitor and coordinate the maintenance of vehicle records, parts records and building and grounds records and computerized information management system including transit asset management tracking. 
• Oversee vehicle warranty administration. Oversee parts procurements and staff in the Parts Department.  Monitor and review stocking levels and authorize purchases. Monitor trends in work quality, fleet readiness, trouble calls, spare ratios, held buses, energy efficiency, and hazards.
• Develop and implement departmental policies. Represent Maintenance Unit in Labor Contract Negotiations (prepare Maintenance Unit proposal.). Represent Maintenance Unit in Labor Management Team Meetings (Grievances). Review and update existing policies. Develop new policies as required. Monitor adherence to department policies.  Coordinate impact of department policies with other departments. Work with the Metro Department Equity Team to identify equity goals and implement strategies.
• Provide technical support functions. Provide technical expertise and trouble shooting in equipment diagnostics and repair. Prepare, revise, and update Technical Specifications for coaches. Negotiate procurement, oversee manufacture, and represent City in pre-production meetings.     
• Prepare equipment technical specifications. Coordinate technical vendor support. Review and evaluate new products and equipment technologies in the industry.
• Maintain knowledge of current products and problems associated with current products (changes, updates, recalls, etc.)  Develop program for all electric buses and support vehicles.
• Perform related work as assigned.

Minimum Qualifications

• Four (4) years of progressively responsible vehicle maintenance experience (or related heavy equipment), and administrative duties relating to vehicle maintenance. A degree or certificate in Diesel Maintenance, Business Administration, Public Administration, or a related field may be substituted for one year of experience.  At least two (2) years of experience must be as a supervisor with leadership responsibility. Transit experience preferred.

If an applicant does not possess the specific requirements outlined above, HR will review the application materials to determine if the applicant possesses the following equivalent experience:

Four (4) years experience in applying the following:

• Mechanical, electrical, heating and air conditioning maintenance and repair principles, and practices applicable to vehicles or related heavy equipment.
• Related management principles and practices.
• Computer and ability to use computer programs, spreadsheets and data bases applicable to the duties of the position.

Two (2) years experience in applying the following:

• Principles and practices related to alternative fuel vehicles.
• Full range of supervisory principles and practices, change management and personnel management.

Familiarity with the following:

• Applicable facility and grounds maintenance principles and practices.
• Construction or project management principles and practices.
  

The City of Madison strives to provide exceptional customer service to all its residents and visitors. Therefore successful candidates will have demonstrated ability to effectively work with multicultural communities.

For a complete list of the Knowledge, Skills, and Abilities, please see the class specification online.

Special Requirements

Possession of a valid Wisconsin Driver’s License.

Physical Requirements:

Work in this position is primarily performed in an office environment. However, the employee will be expected to physically access all areas of the Metro Transit facilities, including storage and equipment rooms on second floor maintenance areas only accessible by stairs. The employee should also have the physical ability to bend, stoop, and reach overhead in order to access areas on the buses. Employees will be expected to sit or stand for extended periods of time.

Employees may be expected to work or attend meetings during the evening or on weekends as necessary.

Interested, apply here.

Where customer service skills, service to your community, and a fulfilling job intersect – Eau Claire Transit! We are currently hiring for full-time Bus Operators! This position includes driving city-wide bus routes while maintaining the schedule and obeying traffic laws, providing information to customers regarding the Transit System, tracking passenger count data, and more!

Candidates must be able to work Saturdays and flexible hours on weekdays and weeknights. Candidates must also have great customer service skills, a good driving record, be able to maintain a positive attitude, and possess or obtain and maintain a valid Class B CDL with no air brake restrictions and P endorsement. Our Transit Division will provide CDL training, if needed! A High School Diploma or equivalent (GED, etc.) is preferred. 

Wage Range: $21.63 - $26.98 per hour, plus excellent fringe benefits (including health insurance, paid sick leave, paid vacation, and more). Application deadline: April 23, 2023. Application and complete job description available at www.eauclairewi.gov/jobs.

Interviews expected to take place Friday, April 28, 2023. Candidates will be notified via email if selected to interview.

Equal Opportunity Employer.

Recruitment Snapshot: https://www.eauclairewi.gov/home/showpublisheddocument/41820/638170705359523530

Job Summary

The Transit Superintendent oversees the contracted operations of all Ozaukee County transit services including the Commuter Express Bus and Shared Ride Taxi. They are responsible for creating accurate financial and statistical reports on transit operations for county, state, and federal reporting.

Essential Functions and Responsibilities

The following duties are primarily performed and are essential for this position.  Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodations to be qualified for the position.  Other duties may be required and assigned.

Supervision Exercised

Indirect supervision over contracted service providers.

Education and/or Experience Requirements 

• Bachelor’s degree.
• Multiple years of experience in Government/Public Agency operations, Budgeting, Policy & Grant applications and/or Procurement of Vehicles and/or Services.
• Experience with statistics and budget management required.

In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.

• Ability to plan, organize, and coordinate complex and diverse phases of transit projects and programs.
• Ability to compose correspondence, reports, and maintain records.
• Working knowledge of procurement laws and experience with coordinating bidding process.
• Working knowledge of governmental organization and budgetary procedures.
• Knowledge of federal, state, and local laws.
• Ability to supervise and direct the work of others.
• Ability to establish and maintain effective working relationships with other public officials, contractors, transit providers, and the general public.
• Ability to be firm, tactful, courteous and use good judgment. 
• Possession of high professional standards, integrity and honesty.

If interested apply here.

Looking for a fun, friendly place to work where you can utilize your customer service skills? Looking for part time hours with benefits and the ability to work another part-time position? Look no further, the City of Eau Claire Transit Division is currently hiring for part-time Bus Operators! This position includes driving city-wide bus routes while maintaining the schedule and obeying traffic laws, providing information to customers regarding the Transit System, tracking passenger count data, and more!

Candidates must be able to work approximately 20 hours per week, have great customer service skills, a good driving record, be able to maintain a positive attitude, and possess or obtain and maintain a Class B CDL with no air brake restrictions and P endorsement. Our Transit Division will provide CDL training, if needed! 

Schedule: We offer the ability to pick your own schedule (out of the available shifts)! Transit’s hours of operations are Monday – Friday from 5:30 a.m. – 11:56 p.m. and Saturday from 8:00 a.m. – 11:56 p.m. Schedules are chosen 3 times per year and your schedule remains the same during that timeframe. There is also the opportunity to go full-time in the future as openings occur!

Wage rate: $18.42 to $22.97 per hour, plus excellent fringe benefits. Application deadline: March 5, 2023. The application and full job description are available at www.eauclairewi.gov/jobs. 

Interviews expected to take place Friday, March 10, 2023. Candidates will be notified via email if selected to interview.

Equal Opportunity Employer.

Recruitment Snapshot: https://www.eauclairewi.gov/home/showpublisheddocument/41372/638122188418235744