Travel Training Specialist

Milwaukee, WI, USA Req #643

 Tuesday, March 4, 2025

Department:                            Paratransit

FLSA Status:                          Non-Exempt, Non-Represented

Reports To:                            Mobility Manager

Salary Range:                        $ 55,300 - $ 66,367

JOB SUMMARY:

Provides one-on-one training and support to older adults and individuals with physical, developmental or cognitive disabilities on the safe and proper use of public transportation. Participates in group outreach and training sessions. Collaborates with eligibility assessors to assess potential paratransit client ability to use the transit system.

 

ESSENTIAL FUNCTIONS:

1. Provides one-on-one training and support to older adults and individuals with physical, developmental or cognitive disabilities on the safe and proper use of public transportation.
2. Makes initial telephone contact with potential travel training clients.
3. Meets with clients during eligibility assessment to promote travel training program.
4. Gathers demographic and general client information from individual and/or representative during initial meetings.
5. Compiles and enters data into database and updates as needed.
6. Uses data for marketing strategy to reach more potential clients; establishes goals for future years.
7. Offers group presentations, individualized travel planning, securement consultation and route planning,
8. Investigates and reconciles complaints.
9. Coordinates, schedules and provides securement training for new and interested users of mobility devices.
10. Provides sensitivity training for stations, instructors, dispatch, etc.
11. Provides community outreach presentations and participates in resource fairs to provide information on new initiatives, changes and current programs.
12. Solicits new opportunities for community outreach.
13. Promotes upcoming events.
14. Schedules, coordinates, and gathers materials for group presentations.
15. Performs other departmental duties as required.

 

QUALIFICATIONS:

1. Associate's Degree in Human Services or related field required.
2. Two (2) years related experience working with seniors and persons with disabilities required. 
3. Valid WI driver's license, proof of auto insurance and reliable transportation.

 

 

KNOWLEDGE, SKILLS, AND ABILITIES:

1. Knowledge of training strategies,  techniques, trends, and best practices.
2. Knowledge of Americans With Disabilities Act (ADA) rules and laws.
3. Knowledge of MCTS routes including quarterly route changes.
4. Knowledge of MCTS operations and policies, as well as the Transit Plus Paratransit Program and other initiatives.
5. Knowledge of MCTS trip planning applications. 
6. Skilled in computer operations and spreadsheet, word processing, presentation, database, and related software.
7. Ability to work with people with disabilities and seniors.
8. Ability to develop and execute company strategies to attain outcomes for set goals.
9. Ability to  organize and engage an audience.
10. Ability to manage conflict and balance competing interests from multiple stakeholders.
11. Ability to communicate effectively, both verbally and in writing.
12. Ability to work independently.
13. Ability to  work a flexible schedule.
14. Ability to coach and support bus operators.
15. Ability to develop training materials.
16. Ability to find creative solutions to mobility, accessibility, and advocacy issues.

 

 

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL FACTORS:

1. Work is frequently conducted an office, community, outdoor, street, or bus environment.

Incumbents may sometimes be exposed to hostile or irate individuals, individuals with known violent backgrounds, extreme weather, communicable diseases, moving mechanical parts or loud noises.

1. Physical requirements are those described as medium work exerting 50 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.
2. Ability to stand for extended periods frequently and ability to walk several blocks multiple times per day.

 

 

DISCLAIMER STATEMENT:

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

 

Milwaukee County Transit System is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age; protected veteran status, status as a qualified individual with a disability or any other characteristic protected by law.

 https://globalus242.dayforcehcm.com/CandidatePortal/en-US/mcts/Posting/View/4260

Public Safety Supervisor - 2nd Shift

Milwaukee, WI, USA Req #642

 Thursday, February 27, 2025

Department:               Safety, Security & Project Management

Shift:                           2pm-10pm: M- F, may require weekends and holidays as needed

FLSA Status:              Exempt - Non-Represented

Reports To:                Safety & Security Manager

Salary Range:            $67,800 - $84,767

JOB SUMMARY:

 

This position monitors the daily transportation security operations in accordance with company procedures in order to provide a safe, secure, and efficient public transportation services. The Public Safety Supervisor will supervise and facilitate the daily duties of Public Safety Officers. The Public Safety Supervisor will respond to safety and security incidents and concerns, ensure all their officers are properly trained, coordinate with the Manager of Public Safety, Dispatch, Route Supervisors, and other internal and external parties.

 

ESSENTIAL FUNCTIONS:

1. Directly supervises the Public Safety Officer shift.
2. Coordinate and assign Public Safety Officers to security details and monitor their activity to ensure a timely response and to maximize their security presence and job duties.
3. Assists the Manager of Public Safety, Dispatchers, and other interna/external parties to resolve security incidents.
4. Monitors the daily operations of the transit system and make necessary adjustments to maintain a safe and secure public transit system.
5. Complete Officer Security Reports as needed.
6. Liaise with law enforcement to assist in apprehension of suspects.
7. Collaborate with the Manager of Public Safety and Supervisor of Dispatch to identify trends as well as suspects and how to best deploy resources to accomplish desired results.
8. Ensure that all Public Safety Officers are trained and adhere to the standard and conduct retraining as necessary.
9. Ensure that all Public Safety Officers execute their duties with integrity and professionalism.
10. Aid in the review and classification of security incidents.
11. Responds to and investigates security incidents.
12. Submits daily reports of all security activities and submits incident reports.
13. Maintains contact with Dispatch via 2-way radio throughout shift.
14. Coordinates with other third party agencies as needed to provide resources to the riding community.
15. Performs other duties as required.

QUALIFICATIONS:

1. Two years experience supervising in a law enforcement officer, Military, Transit Security, or Public Safety/Security is preferred.
2. A two or four year degree in Criminal Justice, Police Science, or a related field is preferred.
3. Valid Drivers License required.

KNOWLEDGE, SKILLS, AND ABILITIES:

1. Knowledge of MCTS operations and policies.
2. Knowledge of the criminal justice system, local, state, and federal laws.
3. Knowledge of law enforcement policies and procedures.
4. Ability to coach and support subordinates.
5. Skilled in computer operations and spreadsheet, word processing, communications and related software.
6. Ability to manage conflict and balance competing interests from multiple stakeholders.
7. Ability to develop and execute company strategies to attain outcomes for set goals.
8. Ability to supervise/lead/coach others.
9. Ability to develop and maintain effective and appropriate working relationships.
10. Ability to communicate effectively, both verbally and in writing.
11. Ability to work independently.

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL FACTORS:

1. Work is frequently conducted at an outdoor, street, construction site or bus environment and may sometimes be conducted in an office. Incumbent is frequently exposed to extreme temperatures and sometimes exposed to hostile or irate individuals and fumes.
2. Physical requirements are those described light work exerting up to 25 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects.

DISCLAIMER STATEMENT:

 

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

 

Milwaukee County Transit System is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age; protected veteran status, status as a qualified individual with a disability or any other characteristic protected by law.

https://globalus242.dayforcehcm.com/CandidatePortal/en-US/mcts/Posting/View/4247

Business Intelligence Reporting Analyst

Milwaukee, WI, USA Req #612

 Wednesday, February 5, 2025

Job Title:                                          Business Intelligence Reporting Analyst

Department:                                     Information Technology

FLSA Status:                                   Exempt, Non-Represented

Annual Salary Range:                    $ 72,700 - $ 90,900

JOB SUMMARY:

The Business Intelligence Reporting Analyst help drive critical business decisions by analyzing metrics and designing reports. They communicate these results to managers and often provide suggestions based on their findings. The Business Intelligence Reporting Analyst assists will take on advanced reporting needs and assist departments with the development of desktop dashboards for reporting Key Performance Indicators (KPI’s).  The position assists department staff with developing new reports, learning basic and advanced features of the BI tool and conducts training classes periodically to improve all departments reporting skills. This position also makes tables available to departments for reporting, runs necessary jobs to keep data current and assists in creating data dictionaries for cloud based system APIs.

 

ORGANIZATIONAL STRUCTURE:

The Business Intelligence Reporting Analyst reports to the Manager of Analytics.

 

ESSENTIAL FUNCTIONS:

1. Performs administrative functions of Power BI to assure available data is ready for reporting.
2. Creates and publishes advanced reports and dashboards on a project basis; gathering specifications, designing reports / dashboards, and offering suggestions for enhancements.
3. Coordinates with departments to test reports for accuracy and intent.
4. Supports departments in the development, editing and enhancement of their own reports and dashboards.
5. Provides necessary training to departments to allow users to create their own reports and dashboards.
6. Ensures programming and reporting activities are well-defined and remain within scope. Takes initiative in working with internal staff to redirect when necessary.
7. Reviews, monitors, and analyzes department reporting efforts.
8. Utilizes technology to better measure, monitor and communicate KPI’s to key MCTS staff and stakeholders and works in conjunction with IT staff to ensure adequate business processes are in place to capture key performance data.
9. Coordinates internal involvement with industry bus benchmarking group (ABBG) to ensure accurate reporting, timely responses and dissemination of best practices and industry updates.
10. Contributes expertise to the development and delivery of performance management documents, policies and procedures.
11. Performs other related duties as assigned.

 

QUALIFICATIONS:

 

1. Bachelor’s degree in business, engineering, planning, programming or relevant field. Extensive work experience may be accepted in lieu of degree requirements.
2. Minimum of five (5) years’ experience analyzing data.
3. Minimum of three (3) years’ experience using Business intelligence reporting tools.
4. Minimum of two (2) years’ experience using Power BI software.
5. High degree of computer literacy and demonstrated ability to integrate technology in the workplace.
6. Experience working within public transportation preferred.

 

KNOWLEDGE, SKILLS, AND ABILITIES:

1. Excellent verbal and written communication skills and a demonstrated competency to interact with people at all levels of the organization.
2. Highly developed organizational, analytical and problem-solving skills with the ability to visualize data and connections between Key Performance Indicators and goals.
3. Demonstrated initiative, flexibility and ability to work with minimal supervision and the ability to multi-task and prioritize work.
4. Knowledge of desktop dashboards, report writing software or similar programs.
5. Proficient in Microsoft programs such as Excel, Word and Power Point, and experience with reporting tools such as Tableau, Microsoft Power BI and/or Oracle Business Intelligence Enterprise Edition
6. Knowledge of data mining methods and “big data” reporting.
7. Ability to maintain effective working relationships with staff and stakeholders, as well as to work effectively as a team member in a diverse environment.
8. Ability to train users with limited experience in reporting tools.

 

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL FACTORS:

1. Work is frequently conducted an office or similar indoor environment relatively free from unpleasant environmental conditions or hazards. Incumbent is sometimes located in an outdoor, vehicle, warehouse or shop environment.
2. Physical requirements are those described as sedentary work exerting 10 pounds of force occasionally or a negligible amount of force frequently.

 

DISCLAIMER STATEMENT:

 

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

 

Milwaukee County Transit System is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age; protected veteran status, status as a qualified individual with a disability or any other characteristic protected by law.

Other details

 https://globalus242.dayforcehcm.com/CandidatePortal/en-US/mcts/Posting/View/4189

Milwaukee, WI, USA Req #618

 Monday, January 13, 2025

Department:                           Safety, Security & Project Management

Shift:                                       M – F, 2nd Shift (2pm - 10pm), Holidays will be included.

FLSA Status:                          Non-Exempt - Non-Represented

Reports To:                            Manager of Safety and Security

Salary Range:                        $55,300 - $66,367

JOB SUMMARY:

 

This uniformed position monitors the daily transportation security operations in accordance with company procedures in order to provide a safe, secure, and efficient public transportation services.  The Public Safety Officer will spend the majority of time in the field patrolling in a marked MCTS Public Safety squad and facilities in cooperation with the third party contracted Transit Security Officers. The Public Safety Officers will respond to safety and security incidents and concerns, and coordinate with dispatch, route supervisors, law enforcement, and other third parties as needed.

 

ESSENTIAL FUNCTIONS:

1. Respond to Safety and security incidents in the field.
2. Coordinate with Transit Security Officers on security incidents to ensure a timely response and to maximize their security presence.
3. Conduct high traffic intersection monitoring and bus stops.
4. Complete Officer Security Reports as needed.
5. Liaise with law enforcement to assist in apprehension of suspects.
6. Collaborate with the Manager of Safety and Security and Public Safety Supervisor’s to identify trends as well as suspects and how to best deploy resources to accomplish desired results.
7. Aid in the review and classification of security incidents.
8. Responds to and investigates security incidents.
9. Submits daily reports of all security activities and submits incident reports.
10. Maintains contact with Dispatch via 2-way radio throughout shift.
11. Coordinates with other third-party agencies as needed to provide resources to the riding community.
12. Performs other duties as required.

 

QUALIFICATIONS:

1. Previous experience in law enforcement, public safety, or a transit agency environment preferred.
2. Five years’ experience as a certified law enforcement officer, Military service, Transit Security Officer, or Public Safety Officer is preferred.
3. A two or four year degree in Criminal Justice, Police Science, or a related field is preferred
4. Defense and Arrest Tactics (DAAT), Professional Communication, or Wisconsin Law Enforcement Standards Board (LESB) certification preferred.
5. Valid driver’s license.

 

KNOWLEDGE, SKILLS, AND ABILITIES:

1. Knowledge of MCTS operations and policies.
2. Knowledge of the criminal justice system, local, state, and federal laws.
3. Knowledge of law enforcement policies and procedures.
4. Ability to coach and support others.
5. Skilled in computer operations, word processing, communications, and related software.
6. Ability to manage conflict and balance competing interests from multiple stakeholders.
7. Ability to develop and execute company strategies to attain outcomes for set goals.
8. Ability to develop and maintain effective and appropriate working relationships.
9. Ability to communicate effectively, both verbally and in writing.
10. Ability to work independently.

 

MENTAL/PHYSICAL REQUIREMENTS/WORK CONDITIONS:

1. Ability to lift up to 30 lbs., carry and push up to 30 lbs. and ability pull up to 50 lbs.
2. Ability to climb stairs, ladder and maintain balance on uneven surfaces.
3. Ability to stoop, kneel, crouch, reach, run.
4. Ability to defend self and/or others in case of physical confrontations.
5. Ability to physically restrain disruptive individuals of varying stature.
6. Ability to pass a physical and drug screen, including a PPFT (Pre-placement Functional Test) as it relates to the physical requirements of the essential functions of the job.
7. Work is frequently conducted at an outdoor, street, construction site or bus environment and may sometimes be conducted in an office. Incumbent may be frequently exposed to extreme temperatures and sometimes exposed to hostile or irate individuals and fumes.

DISCLAIMER STATEMENT:

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

 

Milwaukee County Transit System is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age; protected veteran status, status as a qualified individual with a disability or any other characteristic protected by law.

https://globalus242.dayforcehcm.com/CandidatePortal/en-US/mcts/Posting/View/4136

Milwaukee, WI, USA Req #617

 Monday, January 13, 2025

Department:                           Safety, Security & Project Management

Shift:                                       M – F, 1st Shift (6am – 2pm), Holidays will be included.

FLSA Status:                          Non-Exempt - Non-Represented

Reports To:                            Manager of Safety and Security

Salary Range:                        $55,300 - $66,367

JOB SUMMARY:

 

This uniformed position monitors the daily transportation security operations in accordance with company procedures in order to provide a safe, secure, and efficient public transportation services.  The Public Safety Officer will spend the majority of time in the field patrolling in a marked MCTS Public Safety squad and facilities in cooperation with the third party contracted Transit Security Officers. The Public Safety Officers will respond to safety and security incidents and concerns, and coordinate with dispatch, route supervisors, law enforcement, and other third parties as needed.

 

ESSENTIAL FUNCTIONS:

1. Respond to Safety and security incidents in the field.
2. Coordinate with Transit Security Officers on security incidents to ensure a timely response and to maximize their security presence.
3. Conduct high traffic intersection monitoring and bus stops.
4. Complete Officer Security Reports as needed.
5. Liaise with law enforcement to assist in apprehension of suspects.
6. Collaborate with the Manager of Safety and Security and Public Safety Supervisor’s to identify trends as well as suspects and how to best deploy resources to accomplish desired results.
7. Aid in the review and classification of security incidents.
8. Responds to and investigates security incidents.
9. Submits daily reports of all security activities and submits incident reports.
10. Maintains contact with Dispatch via 2-way radio throughout shift.
11. Coordinates with other third-party agencies as needed to provide resources to the riding community.
12. Performs other duties as required.

 

QUALIFICATIONS:

1. Previous experience in law enforcement, public safety, or a transit agency environment preferred.
2. Five years’ experience as a certified law enforcement officer, Military service, Transit Security Officer, or Public Safety Officer is preferred.
3. A two or four year degree in Criminal Justice, Police Science, or a related field is preferred
4. Defense and Arrest Tactics (DAAT), Professional Communication, or Wisconsin Law Enforcement Standards Board (LESB) certification preferred.
5. Valid driver’s license.

 

KNOWLEDGE, SKILLS, AND ABILITIES:

1. Knowledge of MCTS operations and policies.
2. Knowledge of the criminal justice system, local, state, and federal laws.
3. Knowledge of law enforcement policies and procedures.
4. Ability to coach and support others.
5. Skilled in computer operations, word processing, communications, and related software.
6. Ability to manage conflict and balance competing interests from multiple stakeholders.
7. Ability to develop and execute company strategies to attain outcomes for set goals.
8. Ability to develop and maintain effective and appropriate working relationships.
9. Ability to communicate effectively, both verbally and in writing.
10. Ability to work independently.

 

MENTAL/PHYSICAL REQUIREMENTS/WORK CONDITIONS:

1. Ability to lift up to 30 lbs., carry and push up to 30 lbs. and ability pull up to 50 lbs.
2. Ability to climb stairs, ladder and maintain balance on uneven surfaces.
3. Ability to stoop, kneel, crouch, reach, run.
4. Ability to defend self and/or others in case of physical confrontations.
5. Ability to physically restrain disruptive individuals of varying stature.
6. Ability to pass a physical and drug screen, including a PPFT (Pre-placement Functional Test) as it relates to the physical requirements of the essential functions of the job.
7. Work is frequently conducted at an outdoor, street, construction site or bus environment and may sometimes be conducted in an office. Incumbent may be frequently exposed to extreme temperatures and sometimes exposed to hostile or irate individuals and fumes.

DISCLAIMER STATEMENT:

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

 

Milwaukee County Transit System is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age; protected veteran status, status as a qualified individual with a disability or any other characteristic protected by law.

https://globalus242.dayforcehcm.com/CandidatePortal/en-US/mcts/Posting/View/4129

Public Procurement & Contracts Coordinator

Milwaukee, WI, USA Req #609

 Thursday, January 2, 2025

Department/Division:        Procurement

Location:                            Administration Building

FLSA Status:                      Exempt - Non-Represented

Salary Range:                     $72,700 - $90,900

JOB SUMMARY:

The Public Procurement & Contracts Coordinator completes all activities associated with the procurement of materials, services, and supplies for the operation of Milwaukee Transport Services, a Quasi-Governmental Instrumentality of Milwaukee County and operator of Milwaukee County Transit System (“MCTS”). This involves researching, interpreting and/or applying applicable Federal Transit Administration (“FTA”), State of Wisconsin and Milwaukee County laws, rules, regulations, guidance, and ordinances to purchases. This position also drafts, reviews, authorizes, and administers contracts necessary to MCTS operations. Purchases range from small dollar purchases on Procurement Cards and Purchase Orders (“POs”) to purchases in the millions of dollars.

 

ESSENTIAL FUNCTIONS:

1. Draft, issue, award and manage a variety of bids, RFPs, and quotes for MCTS.
2. Partner with Departments to obtain specifications and other information necessary to bids, RFPs, quotes, and contracts on the desired timetable.
3. Research, interpret and/or apply applicable Federal, State of Wisconsin, Milwaukee County procurement-related laws, rules, regulations, guidance, ordinances.
4. Perform all duties in accordance with Procurement’s Policies and Procedures, using templates, where available.
5. Actively participate in the continuous improvement of Procurement Procedures, Policies and templates; stay abreast of changes in FTA and other applicable rules.
6. Make daily purchases as assigned by requisitions and otherwise. Support and provide superior customer service to assigned departments in their procurement of goods and services.
7. Negotiate contracts and RFP pricing with input from Department Directors and other stakeholders.
8. Assess the appropriateness of aggregating spend on a contract. In those instances where aggregated spend is feasible and advisable, analyze spend, draft, and release a competitive procurement and establish blanket contracts available for department use. Monitor and track blanket contracts to ensure continued best value to MCTS and that blanket contracts do not lapse.
9. Conduct job site tours, walk throughs and inspections as needed for bids, quotes, or RFPs.
10. Approved and assigns requisitions to purchasing agents in absence of Director.
11. Performs other duties as required.

 

QUALIFICATIONS:

1. Bachelor’s degree preferred or a minimum of 5 years’ experience in purchasing, accounts payable, contract development, contract administration, or related experiences is required.  J.D. or master’s degree is desirable.
2. Experience with issuing, managing and awarding quotes, bids and RFPs is required.
3. Experience in public procurement, and with FTA, purchases is desired.

 

KNOWLEDGE, SKILLS, AND ABILITIES:

1. Excellent critical thinking and problem-solving skills.
2. Ability to read, analyze and comprehend complex regulations.
3. Excellent organizational skills, time management skills and customer service skills.
4. Takes pride in work and pays strict attention to detail.
5. Ability to meet multiple deadlines.
6. Excellent analytical and practical judgment skills.
7. Excellent written and verbal communication skills.
8. A flexible self-starter able to handle multiple tasks with minimal direction.
9. Knowledge of and ability to utilize EFP.
10. Positive can-do attitude.

 

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL FACTORS:

1. Physical requirements are those described as sedentary work exerting 10 pounds of force occasionally or a negligible amount of force frequently.

DISCLAIMER STATEMENT:

The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

 

This is not a Safety-Sensitive position and does not require a DOT pre-employment drug screen or physical.

 

MCTS is an Equal Opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age; protected veteran status, status as a qualified individual with a disability or any other characteristic protected by law.

https://globalus242.dayforcehcm.com/CandidatePortal/en-US/mcts/Posting/Preview/4089

General Overview of Position

Under the administrative direction of the Director of Transportation, with the ability to exercise independent judgment, this position serves as the chief safety officer and the mobility manager for the Department of Transportation. This position also prepares federal and state reports, coordinates and facilitates required training within the department and with other agencies, and ensures the department is in compliance with Federal Transit Administration (FTA) and Wisconsin Department of Transportation (WisDOT) regulations. 

Example of Duties & Responsibilities

Safety & Security:

• Implements all safety directives for the Department of Transportation in a timely and accurate manner.

• Ensures the safety committee meets on a regular basis with WisDOT and FTA in accordance with applicable regulations and ensures committee recommendations are implemented.

• Conducts safety audits as required by FTA and WisDOT.

• Updates ASP and submits all required reports.

• Updates all CAPs and related data required by the WisDOT Program Standard.

• Ensures the accurate completion of all accident protocols per WisDOT Program Standards.

• Leads the Triennial audit process for the department and develops plans to implement any suggestions from WisDOT after the completion of the audit.

• Remains current with all necessary FTA and WisDOT certifications necessary for this position.

Mobility Program Management:

• Manages and evaluates the paratransit program and the services provided by the paratransit service provider.

• Manage and provide the supervision of paratransit services with the service provider.

• Review and process paratransit riders applications for accuracy.

• Determine eligibility of applicants for paratransit services.

• Manage all reports pertinent with WisDOT and Civil Rights on ADA. 

• Facilitate all required surveys by WisDOT and FTA.

• Maintain program standards for the Civil Rights paraTransit program as required by FTA.

• Facilitates ridership training as appropriate.

Reports – NTD, Budgets, Trams, BlackCat:

• Ensures the preparation and completion of the monthly and yearly NTD reports

• Assists with the development and tracking of Transit Department budgets.

• Uses WisDOT BlackCat/New Financial System on a regular basis.

• Assists with searching for and completing various grant applications.

• Monitor and create monthly BlackCat/New Financial System reports.

• Update MPO with the required data and reports related to Transportation Improvement Plan & Risk ratio.

• Stays current with reports with WisDOT SSOA on safety and security requirements.

Training/Compliance and Coordination:

• Coordinates with WisDOT and FTA training programs for the department. 

• Coordinates with the Kenosha Police and Fire Departments to complete the required annual training exercise.

• Ensures all bus operators and drivers receive all required training and are operating in accordance with FTA and WisDOT standards.

• Coordinate/participate with staff on operators annual recertification.

• Works with trainers to ensure new hires needing to obtain a commercial drivers license (CDL) receive proper CDL training. license.

• Coordinate onboarding training for new employees with Transit management and the Department of Human Resources.

• Facilitates readiness in operations training for new employees. 

Requirements

Education, Training and Experience Requirements:

• Bachelor's degree in Business, Safety, Public Administration, transportation management, transportation systems engineering, or related field; 

• Supplemented with a minimum of three (3) years experience with safety and mobility within a Transportation Department;

• Or an equivalent combination of experience and training, which provides the required knowledge, skills and abilities.  

• Must be able to work evenings and weekends as needed as well as the ability to be on call on occasion.

• Possession of a valid commercial driver's license (CDL) with Class B and endorsements for Air Brake and Passenger operation by the completion of the probationary period.

• Good driving record at the time of hire and maintained throughout employment.

Knowledge, Skill and Ability Requirements:

• Knowledge of FTA and WisDOT regulations.

• Knowledge of transportation safety and mobility programs.

• Knowledge of paratransit programs.

• Knowledge of WisDOT and FTA audit & corrective action processes.

• Considerable skill in oral and written communication;

• Organizational management ability,

• Considerable skill in establishing and maintaining effective working relationships with staff government officials, community organizations and the general public;

• Initiative, tact, courtesy, good judgment and thoroughness;

• Ability to handle reasonable necessary stress.

Physical Requirements:

• Tasks involve the regular, and at times sustained, performance of heavier physical tasks such as walking over rough or uneven surfaces, bending, stooping, working in confined spaces, and lifting or carrying moderately heavy (20-50 pound) items and occasionally very heavy (100 pounds or over) items.

• Tasks may involve the complex operation of gasoline, electric, or diesel-powered machinery or shop equipment requiring the manipulation of multiple controls, fine adjustments or both.

• Sensory Requirements:

• Tasks require color perception and discrimination.

• Tasks require sound perception and discrimination.

• Tasks require depth perception and discrimination.

• Tasks require texture perception and discrimination.

• Tasks require visual perception and discrimination.

• Tasks require oral communications ability.

Other Requirements:

• May be required to provide a personal vehicle for use on the job.

AgencyCity of Kenosha

Address625 - 52nd Street
Room 205
Kenosha, Wisconsin, 53140

Phone262.653.4130

Websitehttps://www.kenosha.org

Department/Division:           Risk Management

Location:                              Administration

FLSA Status:                        Exempt - Non-Represented

Salary Range:                      $77,600 – 97,033

JOB SUMMARY:

Manage worker’s compensation, return-to-work and general liability claim programs for MCTS.  Serve as liaison between MCTS and third-party administrators to ensure accurate, timely and effective resolution of claims.  Evaluates and makes recommendations on insurance coverage and workplace safety programs.

 

ESSENTIAL FUNCTIONS:

1. Reviews and investigates all employee injuries, incidents and accidents and works with supervisors and committees to determine causal factors. Coordinate with Workers Compensation administrators of possible issues and lost time.
2. Coordinates all activities of the MCTS Transitional Duty Program (TDP) by developing policies, procedures and identification of transitional work assignments. Provides training, support, oversight and communication and conducts orientation for new employees entering Transitional Duty Program.
3. Manage direct reports in accordance with departmental and Company goals and policies.
4. Monitor, update, and facilitate continuous communication with injured employees, supervisor and transitional work site to ensure program success. 
5. Assists the Company and the broker with excess liability insurance program.  Assist with recommending coverages in relation to claim exposures and trends. Communicates with carriers on all claim matters as necessary.
6. Analyzes workers’ compensation and liability claim data supplied by TPA’s; Make recommendations for mitigating losses, prepare reports for MCTS Departments and Executives.   Routinely audits claims for best practices, contract terms and compliance with state statutes.
7. Assists and supports Safety Assurance Committee to ensure accuracy of risk-related metrics like accidents, incidents, injuries, and near-misses.  Ensures Agency Safety Plan accurately represents policies and practices and assists Director in Agency Safety Plan Implementation.
8. Perform other duties as assigned by the Director.

 

QUALIFICATIONS:

1. Associate's Degree in Automotive Maintenance, Business Administration, or Five (5) years of recent work experience in property, auto liability and worker’s compensation claims adjusting required.
2. Associate’s or Bachelor’s degree in risk management, Business Management or a closely related field from an accredited college or university preferred.
3. Three (3) years of supervisory experience is preferred.
4. Claims adjusting certification preferred.

NOTE: Equivalent combinations of education and professional work experience may also be considered.

1. Valid Wisconsin driver’s license at time of appointment and throughout employment

 

KNOWLEDGE, SKILLS, AND ABILITIES:

1. Knowledge and experience with Wisconsin public entity liability and workers compensation act and the principles and best practices of claim standards.
2. Knowledge of the methods and practices of loss trending, loss control, risk forecasting, risk transfer, risk financing, risk assessment, and analysis.
3. Must have an intermediate knowledge of all related computer and software applications such as word processing, spreadsheets, and Risk Management Information Systems (RMIS).
4. Able to read, analyze, and interpret safety rules, regulations, scientific or technical journals, government regulations, legal documents, and insurance policies.
5. Knowledge of workplace safety best practices, OSHA regs, internal work rules, analytical skills, report writing skills.
6. Ability to define problems, collect data, establish facts, draw conclusions and ability to maintain sensitive or confidential information partnered with strong critical thinking skills.
7. Good written, interpersonal & negotiation skills.  Be able to explain and gather information, answer queries, or assist internal and/or external stakeholders. Must have the ability to build trust with employee’s external partners with the ability to persuade others.
8. Must have a strong sense of discretion, urgency, and professionalism with ability to multitask while working independently.

 

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL FACTORS:

1. Work is frequently conducted in an office or similar indoor environment. Work may sometimes be located outdoors, in a street location, at a construction site, in the community or in a vehicle.
2. Physical requirements are those described as sedentary work exerting 20 pounds of force occasionally or a negligible amount of force frequently.

 

DISCLAIMER STATEMENT:

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

 

Milwaukee County Transit System is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age; protected veteran status, status as a qualified individual with a disability or any other characteristic protected by law.

Apply here.

Come join the Metro team! It is an exciting time at Metro as we implement bus rapid transit (BRT), articulated buses, and transition to an electric fleet.

The Transit Engineer 1 or 2 position includes a combination of project management and leadership responsibilities for short-term and long-term projects as well as day to day operational technical support.   This employee will monitor and direct activities of consultants, contractors, and manufacturers while managing activities of their own projects, planning and design functions. This employee will also provide real time data and reports as requested by Metro Transit Management. This position reports to the Transit Chief Maintenance Officer. 

Employees may be eligible for loan forgiveness through the Public Service Loan Forgiveness Program. 
 
The successful candidate will be hired as a Transit Engineer 1 or 2 level based on qualifications, and the level will be determined at the time of hire. Starting salary for the Transit Engineer 1 is $79,433.64. Starting salary for the Transit Engineer 2 is $86,834.28. 

Progression to a Transit Engineer 2 is not automatic but is dependent upon the employee taking on additional duties and responsibilities, as well as the independent application of professional judgment.

The City of Madison is an equal opportunity employer functioning under an affirmative action plan. We value diversity, equity, inclusion, and belonging. Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply!

Examples of Duties and Responsibilities

Transit Engineer 1

Program Management

• Manage programs, including but not limited to, battery electric buses, charging systems, on-bus technology and safety systems for Metro Transit
• Research new technologies, evaluate impact and make recommendations. Analyze existing propulsion systems, evaluate impact and make recommendations.
• Research supporting needs for fleet technology, evaluate impact and make recommendations. Research Fleet Technology integration and recommendations. 
• Take part in preproduction meetings to verify that the vendors understand the specification and agrees to follow them.
• Create or help to create milestones for vendors to accomplish to ensure that projects stay on track. 
• Ensure that buses and systems are delivered as specified. Ensure that implementation processes are followed and adjusted to better support the mission.
• Stays current with Electric Vehicle market trends and maintenance needs. Helps develop activities and strategies, including approaches to changing out fleet.
• Lead the design, development, testing, and deployment of EV charging systems, including chargers, switchboards, and other related infrastructure. 

 
Electric Vehicle Network Management

• Work with vendors to ensure that Depot and On-route chargers work as designed. Work with the garages and transportation to ensure that Depot and On-route chargers are operated correctly
• Conduct failure analysis and recommend improvements. Compare energy cost by propulsion
• Collaborate with internal and external teams to execute testing, troubleshooting, commissioning, and operationalizing new Electric Vehicle equipment.
• Identify, troubleshoot, and resolve issues impacting the Electric charging network.
• Quickly, effectively, and candidly frame-up and escalate business risks/opportunities to senior leadership.
   

 Develop Reports

• Develop and maintain models to ensure vehicle range, energy consumption and emissions profiles meet the goals of Metro Transit
• Provide plain language descriptions of transit-specific language so strategic plans and ‘definitions of success’ like performance measures are easily understood by staff and public alike
• Draft reports and public messages for website to describe strategic planning efforts, high-level descriptions of progress
• Write monthly summaries that highlight best examples of progress for internal communication.

Perform related work as assigned.

Transit Engineer 2

• All the duties of Transit Engineer 1 with a higher degree of judgment, discretion, and initiative.
• Manage the interface with utilities, coordinating energy supply requirement, and ensure adherence to all regulatory standards.
• Oversee the development of electrical schematics, diagrams, and layouts related to charging infrastructure, promoting seamless integration with mechanical and software systems. 
• Prepare and review/modify contract scopes of work, review proposals, recommend contract execution and administer contracts.
• Provide quality assurance and quality control oversight for contracts.
• Develop technical specifications, testing programs, procedures, and standards for Metro Transit's advanced bus technology project activities. 

Perform related work as assigned.

Minimum Qualifications

• Bachelor's degree in mechanical, electrical or other related engineering field
• Three (3) years of experience with vehicle design or manufacturing, high-voltage electrical systems or charging systems, advanced vehicle technology systems, or related field
• One (1) year of which needs to include project management and computer experience related to the duties

OR

• Associate's degree in automotive technology, engineering technology or related field
• Five (5) years of experience with vehicle design or manufacturing, high-voltage electrical systems or charging systems, advanced vehicle technology systems, or related field
• One (1) year of which needs to include project management and computer experience related to the duties

OR 

• Seven (7) years of experience with vehicle design or manufacturing, high-voltage electrical systems or charging systems, advanced vehicle technology systems, or related field
• One (1) year of which needs to include project task management and computer experience related to the duties

Special Requirements

Possession of a valid drivers license

Work in this position is primarily performed in an office environment. However, the employee will be expected to physically access all areas of the Metro Transit facilities, board a variety of buses, and traverse construction sites.

Employees may be expected to work or attend meetings during the evening or on weekends as necessary and occasionally travel. This employee will work on-site. It is not a remote employment position. 

*Payroll title for this position is Transit Engineer 1 or 2

Apply here!

The City of Madison Metro Transit is looking for a Transit Maintenance Manager. This is a responsible administrative, supervisory and technical position that directs the personnel activities and functions of the Maintenance Unit (both directly and through supervisors.) Under the general supervision of the Chief Maintenance Officer and in coordination with other Maintenance Managers, the employee must exercise considerable judgment in providing for the planning, procurement, maintenance, servicing, and repair of transit vehicles and mechanical equipment, the buildings and grounds, facilities, and the transit system. Specific program management includes training, safety & security, collective bargaining agreement(s), performance and progressive discipline, diesel and all-electric vehicles, bus shelters, diagnostics and warranty, and new construction or renovation of facilities.

The Transit Maintenance Managers must also be change leaders in the organization, maintain multiple facilities, and manage staff assigned at multiple locations and in the field.

Employees may be eligible for loan forgiveness through the Public Service Loan Forgiveness Program. 

The City of Madison is an equal opportunity employer functioning under an affirmative action plan. We value diversity, equity, inclusion, and belonging. Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply!

Examples of Duties and Responsibilities

• Foster a culture of civility, inclusivity, respect, and collaboration. Lead Maintenance Unit staff and floor meetings. 
• Review performance, monitor work levels, and develop skills of supervisory staff. Counsel employees. 
• Ensure consistent application of policies and contractual provisions by supervisors.
• Develop performance standards and conduct performance reviews of front line employees, assign work, train, and coordinate with other managers. 
• Administer hiring procedures. 
• Resolve grievances and address personnel concerns.
• Conduct misconduct hearings and determine disciplinary action, discipline employees. Participate/testify in arbitration hearings and/or trials as needed to represent City’s position. Determine interpretation of Labor Contract language for unit. Maintain and monitor DOT “Public Abstract Request System” (PARS).
• Manage organization wide administrative functions. Plan, evaluate, and coordinate new or renovated facilities and infrastructure projects. Participate in and/or coordinate the development and implementation of departmental policies (new or revised.)
• Access the overall impact of departmental policies and procedures to ensure their consistent application and implementation.  Coordinate the needs or requests of other units within the organization that impact the Maintenance Unit. Prepare and present maintenance related analyses and reports to Metro leadership. 
• Analyze procedures and processes using an equity perspective to remove barriers and increase inclusion related to racial equity and social justice.
• Monitor and coordinate on-going development of Unit safety and training programs through supervisory positions and staff in the maintenance, parts and building and grounds units including apprenticeship program development and the public transportation agency safety plan. 
• Monitor and coordinate the maintenance of vehicle records, parts records and building and grounds records and computerized information management system including transit asset management tracking. 
• Oversee vehicle warranty administration. Oversee parts procurements and staff in the Parts Department.  Monitor and review stocking levels and authorize purchases. Monitor trends in work quality, fleet readiness, trouble calls, spare ratios, held buses, energy efficiency, and hazards.
• Develop and implement departmental policies. Represent Maintenance Unit in Labor Contract Negotiations (prepare Maintenance Unit proposal.). Represent Maintenance Unit in Labor Management Team Meetings (Grievances). Review and update existing policies. Develop new policies as required. Monitor adherence to department policies.  Coordinate impact of department policies with other departments. Work with the Metro Department Equity Team to identify equity goals and implement strategies.
• Provide technical support functions. Provide technical expertise and trouble shooting in equipment diagnostics and repair. Prepare, revise, and update Technical Specifications for coaches. Negotiate procurement, oversee manufacture, and represent City in pre-production meetings.     
• Prepare equipment technical specifications. Coordinate technical vendor support. Review and evaluate new products and equipment technologies in the industry.
• Maintain knowledge of current products and problems associated with current products (changes, updates, recalls, etc.)  Develop program for all electric buses and support vehicles.
• Perform related work as assigned.

Minimum Qualifications

• Four (4) years of progressively responsible vehicle maintenance experience (or related heavy equipment), and administrative duties relating to vehicle maintenance. A degree or certificate in Diesel Maintenance, Business Administration, Public Administration, or a related field may be substituted for one year of experience.  At least two (2) years of experience must be as a supervisor with leadership responsibility. Transit experience preferred.

If an applicant does not possess the specific requirements outlined above, HR will review the application materials to determine if the applicant possesses the following equivalent experience:

Four (4) years experience in applying the following:

• Mechanical, electrical, heating and air conditioning maintenance and repair principles, and practices applicable to vehicles or related heavy equipment.
• Related management principles and practices.
• Computer and ability to use computer programs, spreadsheets and data bases applicable to the duties of the position.

Two (2) years experience in applying the following:

• Principles and practices related to alternative fuel vehicles.
• Full range of supervisory principles and practices, change management and personnel management.

Familiarity with the following:

• Applicable facility and grounds maintenance principles and practices.
• Construction or project management principles and practices.
  

The City of Madison strives to provide exceptional customer service to all its residents and visitors. Therefore successful candidates will have demonstrated ability to effectively work with multicultural communities.

For a complete list of the Knowledge, Skills, and Abilities, please see the class specification online.

Special Requirements

Possession of a valid Wisconsin Driver’s License.

Physical Requirements:

Work in this position is primarily performed in an office environment. However, the employee will be expected to physically access all areas of the Metro Transit facilities, including storage and equipment rooms on second floor maintenance areas only accessible by stairs. The employee should also have the physical ability to bend, stoop, and reach overhead in order to access areas on the buses. Employees will be expected to sit or stand for extended periods of time.

Employees may be expected to work or attend meetings during the evening or on weekends as necessary.

This employee will work on-site. It is not a remote employment position.

Apply here!