EMPLOYMENT OPPORTUNITIES

The City of Janesville (population 63,500), located in south-central Wisconsin, is seeking qualified candidates to fill the position of Assistant Transit Director in its Transit Division of the Neighborhood and Community Services Department. The Assistant Transit Director manages Transit operations and administration and oversees the attainment of goals and service standards for the Transit System as set forth by the City Council, City Administration, and Transit Director in conformance with City policy and applicable state and federal regulations governing the Transit System. This position has direct responsibility for the safety, quality, and effectiveness of transit service delivery to the citizens.  The Assistant Transit Director reports directly to the Transit Director.

A bachelor’s degree from an accredited college or university in public administration, business administration, transportation management, accounting, finance, planning, or related field is required. A minimum of three (3) years of increasingly responsible experience in public administration, public transit management, or related field coupled with a minimum of two years of supervisory experience is required. A combination of equivalent experience and/or education as determined by the Human Resources Office may be considered in lieu of minimum requirements. Additional training or experience in LEAN government principals and/or FTA compliant procurement practices is a plus. A valid state-issued driver’s license and a good driving record are also requirements of the position.  

The starting salary for this position is $65,000. The City offers a comprehensive benefits package.  Individuals interested in applying can download an application on the City’s website at www.janesvillewi.gov. The application deadline is Sunday, December 26, 2021.  

The City of Janesville is an Equal Employment Opportunity Employer.

Where customer service skills, service to your community, and a fulfilling job intersect – Eau Claire Transit! We are currently hiring for a full-time Bus Operator! This position includes driving city-wide bus routes while maintaining the schedule and obeying traffic laws, providing information to customers regarding the Transit System, tracking passenger count data, and more! Applicants must be able to work Saturdays and flexible hours on weekdays and weeknights. The ideal applicant will have great customer service skills, a good driving record, and be able to maintain a positive attitude. Candidates must have a High School Diploma or equivalent (GED, etc.), and the ability to obtain and maintain a Class B Commercial Driver’s License (CDL) with no air brake restrictions and “P” endorsement. Our Transit Division will provide training, if needed! Wage Rate: $20.60 - $25.75 per hour, plus excellent fringe benefits.

Application and complete job description are available at www.eauclairewi.gov/jobs.

Application deadline: December 13th, 2021.

Equal Opportunity Employer.

Recruitment Snapshot: https://www.eauclairewi.gov/home/showpublisheddocument/37619

Milwaukee, WI, USA Req #121

Friday, November 19, 2021

Department:                                      Transportation

FLSA Status:                                     Exempt - Non-Represented

Reports to:                                        Chief Operations Officer

JOB SUMMARY:

Plans, directs, and coordinates transportation operations related to station supervision, street operations, and ensuring vehicles are safe and meet legal requirements in accordance with established standards and regulations.

ESSENTIAL FUNCTIONS:

• Develops and implements strategic planning for each internal division within the department including Station Supervision, Street Operations, Training, Dispatch and administrative support staff.
• Participates in problem solving, grievance resolution, contract negotiations and other related labor relations activities.
• Implements policies, procedures and standards for the Transportation department.
• Investigates incidents, complaints, and/or accidents for the purpose of resolving or recommending a resolution to the situation.
• Handles all Transportation department related disciplinary suspensions, discharges and grievances.
• Recommends hiring of staff, provides or coordinates staff training, works with employees to correct deficiencies, implements discipline procedures and recommends or approves employee terminations.
• Meets with other departments within the organization and outside entities.
• Reviews passenger complaints and commendations and all requests for information relative to the Transportation Department.
• Works closely with the managers in Transportation and Maintenance to ensure the effective assigning, scheduling and dispatching of bus drivers and vehicles.
• Prepares and administers the budget of the Transportation Department.
• Ensures the provision of a high level of service to all passengers.
• Performs other duties as required.

QUALIFICATIONS:

• Bachelor's Degree in Logistics, Business Administration or related field required. Related experience may be considered in lieu of education requirement.
• Seven (7) years of public transportation experience required in a related management role.
• Experience supervising under a collective bargaining agreement preferred.
• Experience in public transportation or similar government structure preferred.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of Transit Planning principles and bus schedule preparation.
• Knowledge of Transportation industry trends and best practices.
• Knowledge of budget principals.
• Knowledge of service levels and operating costs.
• Skilled in computer operations and spreadsheet, word processing, presentation and related software.
• Ability to manage conflict and balance competing interests from multiple stakeholders.
• Ability to develop and execute company strategies to attain outcomes for set goals.
• Ability to manage others.
• Ability to develop and maintain effective and appropriate working relationships.
• Ability to communicate effectively, both verbally and in writing.
• Ability to work independently.

 

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL FACTORS:

• Work is frequently conducted in an office or similar indoor environment relatively free from unpleasant environmental conditions or hazards. Incumbent may sometimes be in a street, warehouse, shop or operating station environment or exposed to hostile or irate individuals, moving mechanical parts and fumes or airborne particles.
• Physical requirements are those described are those described as sedentary work exerting 10 pounds of force occasionally or a negligible amount of force frequently.

DISCLAIMER STATEMENT:

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

 

Milwaukee County Transit System is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age; protected veteran status, status as a qualified individual with a disability or any other characteristic protected by law.   

Click Here To Apply

Milwaukee, WI, USA Req #118

Wednesday, November 10, 2021

Status:                               Represented – ATU 998

FLSA Status:                     Non-Exempt

Department:                      Transportation

Wage:                                $20.77 ($22.75/hour second year rate, $24.75/hour third year rate, $26.49/hour fourth year rate)

JOB SUMMARY:

Milwaukee County Transit System Bus Operators drive in a safe, efficient, and courteous manner while adhering to a pre-determined route and schedule. This position exhibits excellent customer services skills and allows passengers to board, travel and alight at scheduled stops.

#CB #ZR 

ESSENTIAL FUNCTIONS:

• Safely operate transit bus in strict compliance with Milwaukee County Transit System policies, guidelines, and procedures, as well as follow all Wisconsin and Federal traffic laws and regulations.
• Collect fares according to existing fare structure, inspect bus passes and issue valid transfers in a professional, courteous manner.
• Operate the radio, farebox and other systems within the bus in accordance with company policies and procedures.
• Provide public timetables and accurate information to customers.
• Call street locations, transfer points, major intersections, and other requested stops in compliance with ADA guidelines and Company policy.
• Provide accessibility for disabled passengers to board and alight by properly operating all ramps and lifts and safely securing passengers in compliance with ADA guidelines and Company policy.
• Demonstrate excellent customer service skills when interacting with all passengers.
• Perform vehicle inspections before, during and after scheduled work assignments. This includes internal and external areas of the bus, reporting all defects on proper forms.
• Monitor Special Bulletins and detours daily and make appropriate adjustments as needed.
• Follow Company policy for handling lost articles including a visual inspection of the bus at the end of the line and at pull-in.
• Complete accident and incident reports accurately and legibly, as necessary.
• Complete fare box, passenger, and bus maintenance defect reports, as necessary.
• Conduct self in an appropriate manner as a representative of Milwaukee County Transit System.
• Perform other duties as required.

 

QUALIFICATIONS:

• Must be at least 21 years of age.
• Must be able to work any hour of the day, any day of the week.
• Must have a valid Class D Wisconsin driver’s license (non-probationary) for at least one (1) year prior to the date of application.
• Valid CDL Class B License with “P” Endorsement with no Air Brake restriction (or valid CDL permit 14 days prior to start date or transfer date).  
• No more than one (1) moving violation and four (4) points on Motor Vehicle Report during the three (3) years prior to date of application.  
• No revocation or suspension of a driver’s license as a result of a moving violation during the three (3) years prior to date of application.  
• No OWI’s (Operating While Intoxicated) during the five (5) years prior to date of application, and no more than one (1) OWI within the last fifteen (15) years prior to date of application.
• Stable work history with excellent attendance and punctuality record.
• Successful completion of preemployment testing.
• Successfully complete the Bus Operator Training Program.

 

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to operate New Flyer and Gillig Buses.
• Ability to effectively drive a bus, handle emergencies and use standard defensive driving techniques.
• Ability to adapt to constantly changing operating environments.
• Ability to work unusual hours, including split-shifts, weekends, holidays, early mornings, late nights, and overtime as required.
• Excellent customer service skills.
• Ability to communicate effectively and professionally with passengers and staff.
• Ability to deescalate situations when they arise on the bus.
• Ability to exercise good judgment and common sense when making quick decisions with minimal supervision.
• Ability to read, write and speak loud, clear, understandable English.
• Ability to read and understand maps and timetables which includes determining directions and following a mapped route.
• Ability to keep a timely schedule while in service.
• Knowledge of streets, current bus routes and stops.
• Knowledge of Bus Operator rules, regulations, policies, and procedures.
• Knowledge of current fare structures, and the corresponding rules and regulations.
• Ability to purchase and wear company uniform.

   

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL FACTORS:

• Ability to tolerate varying temperatures including heat, cold and precipitation while inspecting exterior of bus.
• Ability to tolerate varying temperatures including excessive heat and cold while operating bus. 
• Ability to climb stairs, reach above shoulder level, walk, bend, stoop, lift, push and pull without assistance.
• Ability to operate pedals.
• Ability to sit without discomfort for an extended period of time.
• Ability to fit behind the steering wheel with adequate clearance. 
• Ability to work in an environment with dust, exhaust fumes, diesel fuel, oil, grease, and various noise levels.
• Physical requirements are those described light work exerting up to 25 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects.

• Ability to pass a physical with drug screen, including a PPFT (Pre-placement Functional Test) as it relates to the physical requirements of the essential functions of the job.

   

DISCLAIMER STATEMENT:

The above are general requirements that must be met for consideration.  They are not intended to be an exhaustive list of job qualifications or job duties.  For more detailed job position information, please refer to the job description, which is available upon request from the Human Resources Department. 

 

Milwaukee County Transit System is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age; protected veteran status, status as a qualified individual with a disability or any other characteristic protected by law.  

You'll need to either have a sign in for MCTS or create one to apply to the posting.  
 

Click Here To Apply

Looking for a fun, friendly place to work where you can utilize your customer service skills? Looking to make a difference in the lives of the people you serve? Looking for part time hours with benefits? Look no further, the City of Eau Claire Transit Division is currently hiring for part-time Bus Operators! This position includes driving city wide bus routes while maintaining the schedule and obeying traffic laws, providing information to customers regarding the Transit System, tracking passenger count data, and more!

Applicants must be able to work approximately 20 hours per week. The ideal applicant will have great customer service skills, a good driving record, and be able to maintain a positive attitude. Candidates must have a High School Diploma or equivalent (GED, etc.), and must possess or obtain and maintain a Class B CDL with no air brakes restrictions and P endorsement. Our Transit Division will provide training, if needed!

Wage Rate: $15.45 per hour during training and $17.51 - $21.89 per hour after training, plus excellent fringe benefits. The application and full job description are available at www.eauclairewi.gov/jobs. Application deadline: Open until filled with the first review of applications on November 8^th, 2021. Equal Opportunity Employer.

SALARY: $34.43 - $41.37 Hourly $2,754.15 - $3,309.93 Biweekly $5,967.33 - $7,171.52 Monthly $71,607.90 - $86,058.18 Annually COMP. GROUP/RANGE: 44/10   JOB TYPE: PERMANENT FULL TIME   DEPARTMENT: Metro Transit   OPENING DATE: 10/26/21   CLOSING DATE: 11/15/21 11:59 PM   GENERAL DESCRIPTION: Come join the Metro Maintenance Team! This is an exciting time for Metro Transit, adding electric buses to the fleet and implementing a network redesign and Bus Rapid Transit. Apply to be part of moving Madison! Salary progression: $71,607.90 - annual starting salary $74,826.70 - after 6 months $78,279.76 - after 18 months $82,171.96 - after 30 months $86,058.18 - after 42 months This is responsible supervisory work in managing the daily operations of the Transit Unit, both directly and through supervisors. This work involves directing and monitoring the activities of Maintenance Supervisors to assure that the maintenance and repair of transit vehicles (and associated technologies) occurs in accordance with general instructions and procedures established by the Transit Maintenance Manager. This work involves providing guidance, support, and oversight to designated staff, and in administration of delegated programmatic activities. Work requires judgment and discretion in response to maintenance issues and staff management, with only unusual or more challenging issues referred to the Maintenance Manager. Work is performed under the general supervision of the Transit Maintenance Manager.  IMPORTANT: THERE ARE SUPPLEMENTAL ESSAY QUESTIONS ON THIS POSTING. YOU MUST UPLOAD YOUR ESSAYS IN THE ATTACHMENT SECTION OF YOUR APPLICATION.   **APPLICATIONS RECEIVED WITHOUT YOUR ESSAYS WILL IMMEDIATELY BE ELIMINATED FROM CONSIDERATION.** To view the questions, click on the supplemental questions tab OR view the bottom section of the job bulletin. PEOPLE OF COLOR, PEOPLE OF DIVERSE GENDERS AND INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY.   EXAMPLES OF DUTIES AND RESPONSIBILITIES: Plan, supervise, schedule, direct and control the activities of supervisors and employees engaged in the maintenance, cleaning, servicing, and repair of transit vehicles Investigate grievances, conduct misconduct hearings, determine and assess disciplinary actions Develop supervisory and leadership skills of Maintenance Supervisors Train apprentice mechanics and evaluate progress. Instruct new personnel in operating policies and procedures Maintain records and prepare reports. Participate in the maintenance of records regarding vehicle usage, preventive maintenance, warranties, and related activities Project management for Maintenance Unit short and long term project implementations Represent the Maintenance unit on internal and external committees involving such matters as City Special Events, Health and Safety, labor/management issues, etc.  Perform related work as required   MINIMUM QUALIFICATIONS: Four (4) years of heavy equipment experience with an ASE Master Technician or related certification, AND Two (2) years of experience leading or supervising a team or group and managing projects. -OR- Associate's Degree in a related field such as diesel technology, alternative fuel technology, automotive engineering or mechanical engineering may be substituted for one (1) year of heavy equipment experience, AND Two (2) years of supervisory/leadwork and project management experience. -OR- Bachelor's Degree in a related field such as diesel technology, alternative fuel technology, automotive engineering or mechanical engineering may be substituted for two (2) years of heavy equipment experience, AND Two (2) years of supervisory/leadwork and project management experience. If an applicant does not possess the specific requirements outlined above, HR will review the application materials to determine if the applicant possesses the following equivalent experience: Four (4) years of experience applying the following: Materials, methods and techniques commonly used in transit vehicle maintenance, including tools and equipment used in the adjustment, repair, lubrication and cleaning of bus engines, chassis and electrical systems Theory and operations of diesel-powered internal combustion engines Principles and methods of preventative maintenance for mass transit equipment Two (2) years of experience applying the following: Supervisory principles, practices and procedures Hazards related to the work and methods of promoting appropriate safety programs and procedures Computer software applicable to the duties of the position (e.g., Microsoft Outlook, Word, and Excel) The City of Madison strives to provide exceptional customer service to all its residents and visitors. Therefore successful candidates will have demonstrated ability to effectively work with multicultural communities.  For a complete list of the Knowledge, Skills and Abilities, please see the class specification online.     SPECIAL REQUIREMENTS: Special Licensing Requirement upon beginning employment: Valid Class B Wisconsin Commercial Driver's License (CDL) OR Valid Class B Wisconsin Commercial Driver's Learner's Permit (obtained at Wisconsin Division of Motor Vehicles (DMV). Passenger Endorsement No Airbrake Restriction The selected candidate will be required to pass the written tests and have the permit on the first day of employment. The selected candidate must pass the Commercial Driver's License (CDL) Skills Test, administered by Metro Transit, as a condition of continued employment. Employees are responsible for maintaining a CDL with proper endorsements and no air brake restrictions. Click here to find study information and how to obtain the permit. Appropriate sections to study/exams to take: B/C General Knowledge Restrictions - Air Brakes Endorsements - P (Transporting Passengers) The selected candidate will be expected to pass a pre-employment physical. In order to support the safety, health, and wellbeing of our employees and the public we serve, the City of Madison is requiring all employees to be fully vaccinated with a COVID-19 vaccine or get tested for COVID-19 weekly, except where a reasonable medical or religious accommodation can be granted. Upon hire you will be required to provide proof of your vaccination in the form of your vaccination card or through immunization records.   Physical Requirements: The employee will be expected to attend meetings and provide presentations outside the normal work schedule, including evenings and weekends. The incumbent will also be expected to respond to emergency situations which may require travel throughout the City on bus routes. Otherwise, work is performed in an office environment, but the incumbent is expected to physically access all areas of the large Metro Transit facility, including buildings at multiple locations. *Payroll title for this position is Transit Maintenance General Supervisor

THE CITY OF MADISON IS AN EQUAL OPPORTUNITY EMPLOYER FUNCTIONING UNDER AN AFFIRMATIVE ACTION PLAN. WE ENCOURAGE PEOPLE OF COLOR, WOMEN AND INDIVIDUALS WITH A DISABILITY TO APPLY. It is your responsibility to list all related jobs, correct dates of employment, average number of hours worked per week, etc. Be sure to place the complete job title on your application. If you wish to provide additional or supplemental information, please provide a resume in addition to the formal application. If you are still employed please indicate this. Failure to provide accurate and complete information may result in you not being considered for this position. All applicants are notified by email of the status of their application in each selection process. Those applicants invited to exams will receive an email notice of the date, time, and location. Alternate exam dates/times are not available except in the case of an emergency. Emergency situations are reviewed on an individual basis. Conflicting work hours are not considered an emergency. Exams are job specific and are developed based on the duties to be performed and the criteria listed under the Knowledge, Skills and Abilities section of the job announcement . Exam results are generally available within 2 weeks of the exam, and will be emailed or may be accessed through your NEOGOV account. Due to the volume of exams given by our office, exam scores are not available via telephone. As an employer, the City of Madison places a strong emphasis on customer service and strives to provide a working environment where: Engagement and equity are supported; Diversity and differing opinions are valued; Teamwork and open and honest communication are encouraged; Meeting customer needs through quality service is a common goal; Creativity is encouraged; Continuous learning and improvement is fostered. Come be a part of the team! APPLICATIONS MAY BE FILED ONLINE AT: http://www.cityofmadison.com/jobs 215 Martin Luther King Jr., Blvd. MMB Rm 261 MADISON, WI 53703 (608) 266-4615 hr@cityofmadison.com Position #2021-00272 METRO TRANSIT MAINTENANCE GENERAL SUPERVISOR* AS

Metro Transit Maintenance General Supervisor* Supplemental Questionnaire

	1.	PLEASE READ CAREFULLY--YOU WILL BE REQUIRED TO ANSWER THE FOLLOWING SUPPLEMENTAL QUESTIONS AS PART OF YOUR APPLICATION. You can answer the questions using a word processing program and attach as a .docx or .pdf file. You must attach the document in the "Attachments" section of the application or you will not receive further consideration for this position. Your responses will be evaluated on your writing ability including: spelling, grammar and your ability to express your thoughts in a logical fashion. By checking this box, you acknowledge the above and understand that your response is required and failure to attach your essay response will immediately eliminate you from consideration.
	AGREED
*	2.	Describe a time when you were involved with implementing a complex project. Describe your role, the steps you took to implement the project, and the outcome. By checking this box, you acknowledge that your response to this question is required and must be submitted as an attachment in the attachment section of the application with a maximum length of two (2) pages.
	Acknowledgement
*	3.	Describe a time when you had a miscommunication with a co-worker or employee. How did you address this and what was the outcome? By checking this box, you acknowledge that your response to this question is required and must be submitted as an attachment in the attachment section of the application with a maximum length of one (1) page.
	Acknowledgement
* Required Question

Milwaukee, WI, USA Req #110

 Monday, October 25, 2021

Department:            Maintenance

FLSA Status:           Exempt - Non-Represented

Reports to:              Director of Maintenance

JOB SUMMARY:

The Assistant Director of Maintenance is responsible for assisting in the development and coordination of specifications, policies, programs and procedures which ensure effective ongoing development and improvement in the fleet preventative maintenance inspection program.  The Assistant Director also provides technical assistance and oversight to resolve equipment, facilities and grounds and material problems. In the absence of the Director of Maintenance, this position assumes all duties and responsibilities of the Maintenance Department.

ESSENTIAL FUNCTIONS:

• Assist in the development and implementation of maintenance service goals, objectives, policies and procedures.
• Assist in the cost-effective operation of the Maintenance Department through effective management of personnel and materials.
• Coordinate the effective repair, maintenance and timely availability of vehicles and equipment with managers to meet the Transportation Department’s operational requirements.
• Process employee complaints and grievances by conducting timely and thorough investigations, identifying corrective action and issuing discipline accordingly.
• Participate in contract negotiations and other related labor relations activities. 
• Coordinate training programs and ensure overall safety of operations through administration of an effective Safety Program.
• Oversee the facilities to ensure that all buildings are clean, neat and  well-maintained.
• Oversee the major maintenance and capital project needs for the Milwaukee County Department of Transportation.
• Provide technical assistance on equipment and building concerns to all departments.
• Assist in the preparation of specifications for new bus procurement.
• Assist in the preparation and administration of the budge of the Maintenance Department
• Review and determine specifications for new equipment and coordinate new equipment purchases with suppliers.
• Advise the Director of Maintenance on resolutions and modifications to equipment problems.

QUALIFICATIONS:

• Minimum of nine (9) years of progressive management experience in fleet maintenance operations in a transit environment.
• Bachelor’s degree in business or Public Administration, Mechanical Engineering, Facilities Management or related field.
• Experience in supervision, training, and conflict resolution within a diverse work force.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of principles, policies and practices of vehicle and facility maintenance programs.
• Knowledge of principles, policies and practices of mechanical engineering
• Knowledge of principles, policies and practices of diesel engine operation and maintenance.
• Knowledge of principles, policies and practices of preventative maintenance inspection and servicing.
• Knowledge of principles, policies and practices of facility maintenance and repair.
• Knowledge of quality control procedures and industrial safety rules.
• Excellent leadership skills with the ability to motivate and direct a skilled and non-skilled union work force.
• Ability to learn and develop new techniques, procedures and equipment.
• Knowledge of transit industry trends and best practices.
• Knowledge of Federal Transit Administration and Federal Motor Carrier rules and regulations.
• Knowledge of MCTS operations.
• Knowledge of applicable union contracts.
• Knowledge of hiring policy and procedures.
• Skilled in computer operations and spreadsheet, word processing, presentation and related software.
• Ability to manage conflict and balance competing interests from multiple stakeholders.
• Ability to manage others.
• Ability to develop and maintain effective and appropriate working relationships.
• Ability to communicate effectively, both verbally and in writing.
• Ability to work independently.

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL FACTORS:

• Work is frequently conducted in an office, shop environment or garages. Incumbent may be exposed to extreme temperatures, moving mechanical parts, fumes and loud noises.
• Physical requirements are those described as sedentary work, which includes exerting ten (10) pounds of force occasionally, a negligible amount of force frequently and/or constantly having to lift, push, pull or otherwise move objects, including the human body.

DISCLAIMER STATEMENT:

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. 

Milwaukee County Transit System is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age; protected veteran status, status as a qualified individual with a disability or any other characteristic protected by law.

Other details

• Pay Type Salary

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Milwaukee, WI, USA Req #103
Thursday, October 14, 2021

Department:            Marketing

FLSA Status:           Exempt - Non-Represented

Reports To:              Director of Marketing & Communications

JOB SUMMARY:

The Marketing and Communications Manager plays a critical role in all marketing, public relations, social media, design and other creative efforts. The Marketing and Communications Manager also oversees the yearly advertising contracts and advertising trade program which have a current value of approximately $1 million in yearly revenue to MCTS.

ESSENTIAL FUNCTIONS:

• Manage media relations and serve as the primary contact for media outlets requesting information and video from MCTS. Coordinate interviews for the Director of Marketing and Communications, and act as back up spokesperson and conduct on-camera interviews as needed.
• Draft press releases, statements to the media, talking points for employees and elected officials, website posts, social media captions, and other external/internal communications materials.
• Coordinate and manage press conferences, interviews with MCTS employees, and other special events (“media availabilities”) aimed at generating positive media coverage.
• Manage MCTS Excellence program, which is focused on an innovative video series that uses bus surveillance footage to proactively tell stories about MCTS employees who go above and beyond. Source story ideas, conduct interviews with employees, write scripts/captions, and edit video as needed.
• Manage ‘MCTS TV,’ an internal platform that displays videos, informational slides, and other content on TV screens at all work locations for employees to see. Develop content calendars, write and produce material, update software to display timely information. Work with Video Production Specialist (and/or other staff) to generate videos and other content.
• Manage MCTS advertising contracts, serve as primary contact with third-party contractor who coordinates all advertising on MCTS buses and bus shelters. Work with corporate sponsors to coordinate ‘Free Rides’ programs on New Year’s Eve and St. Patrick’s Day.
• Work with MCTS Marketing Team, third-party ad agency, and third-party app developer to maintain and update website and mobile transit app.
• Work with Web & Social Media Specialist to brainstorm social media ideas, create content, and organize content calendar. Monitor social media engagement and help respond to comments and messages from the public.
• Create, plan, and execute marketing, communications, public relations, and advertising campaigns in collaboration with the MCTS Marketing Team and outside agencies.
• Build relationships and collaborate on projects with various departments across MCTS (especially Transportation and Schedule/Planning) as well as departments within County government, including the County Executive’s Office.
• Demonstrate leadership qualities and ability to effectively manage, mentor, and motivate team members. Remain detail-oriented while not losing sight of big picture.
• Develop clear, persuasive presentations for both internal and external audiences; and ensure certain presentation support materials are consistent and in line with expectations of quality and brand uniformity.
• Perform other duties as required.

QUALIFICATIONS:

• Associate’s degree in Marketing, Communications, Journalism or related discipline. Bachelor’s degree preferred.
• Five (5) years of experience in marketing, communications, public relations, media relations, journalism, broadcasting, or associated field.
• Three (3) years supervisory experience.
• Must be available 24/7 for emergency incidents (crisis communications), and during non-traditional work hours (including evenings and weekends) for presence at various special events and meetings.
• Experience in strategic planning and project management.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Considerable knowledge of Adobe Creative Products such as Photoshop, Illustrator and Premiere Pro with the ability to create content for marketing and communication purposes.
• Excellent interpersonal and organizational skills
• Excellent written and oral communication skills. 
• Ability to multitask, meet deadlines, and work with minimal direction and maximum initiative.

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL FACTORS:

• Ability to effectively provide both oral and written communications requiring good verbal expression, satisfactory hearing and eyesight clarity sufficient to read.
• Ability to attend in-person events in the community.
• Ability to work on-site (a hybrid work schedule is available, but not exclusively).
• Work is frequently conducted in an office and sometimes in a community environment or at other facility sites relatively free from unpleasant environmental conditions or hazards.
• Physical requirements are those described as sedentary work, which includes exerting ten (10) pounds of force occasionally, a negligible amount of force frequently and/or constantly having to lift, push, pull or otherwise move objects, including the human body.

DISCLAIMER STATEMENT:

The above are general requirements that must be met for consideration.  They are not intended to be an exhaustive list of job qualifications or job duties. A physical exam and Pre-Placement Functional Test may be administered prior to job award, allowing applicants to demonstrate their ability to the minimum requirements for this position. 

Milwaukee County Transit System is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age; protected veteran status, status as a qualified individual with a disability or any other characteristic protected by law.

Milwaukee, WI, USA Req #98

 Friday, October 1, 2021

Department: Paratransit

FLSA Status:   Exempt - Non-Represented

#ZR #CB
JOB SUMMARY:

Ensures that seniors and individuals with disabilities are able use the agency's services to fully participate in their communities.

ESSENTIAL FUNCTIONS:

• Coordinates outreach presentations at schools, senior housing complexes and other community locations to provide information on available transportation options.
• Makes presentations and supplies educational materials to promote transit use to care managers, senior citizens and persons with disabilities.
• Manages MCTS’ Travel Training program/assist with Travel Training activities when needed.
• Schedules, organizes, creates material and presents Americans with Disabilities Act (ADA) Sensitivity Training to all new MCTS bus operators.
• Composes Section 5310 Grant Applications, creates annual budget, analyzes data and compiles periodic reports on grant activity.
• Works with the Director of Paratransit to identify and prepare proposals for other grant opportunities that could be used to improve access to transit for seniors and persons with disabilities.
• Represents MCTS as a member of the Wisconsin Association of Mobility Managers and participates in other local transit accessibility efforts.
• Acts as a resource to assist Transit Plus clients in planning trips outside of service area.
• Identifies and removes barriers to accessing fixed route buses and explores technology/tools to assist passengers.
• Performs other duties as required

QUALIFICATIONS:

• Bachelor's Degree in human services, transportation, urban planning, public administration or related field required.
• Three (3) years’ experience related to developing transportation service programs for persons with disabilities or older adults required.
• Supervisory and management experience required.
• Experience in public transportation or similar government structure required. Mobility Manager certification preferred.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of federal, state, and local laws and regulations.
• Knowledge of company-wide work policies and practices.
• Knowledge of FTA (Federal Transit Administration), ADA (Americans with Disabilities Act) laws and related public transit operations, trends and needs.
• Knowledge of MCTS operations.
• Knowledge of fare collection procedures.
• Knowledge of marketing principles.
• Skilled in Microsoft Office (Excel, PowerPoint, Word, Outlook, Teams).
• Ability to learn and use a variety of software applications such as Oracle, Trapeze, Aira and the RideMCTS app.
• Ability to develop and maintain effective and appropriate working relationships.
• Ability to communicate effectively, both verbally and in writing.
• Ability to work independently.
• Ability to manage multiple tasks and meet deadlines.
• Ability to work with people with disabilities and seniors. 

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL FACTORS:

• Work is frequently conducted in an office or similar indoor community environment relatively free from unpleasant environmental conditions or hazards. Incumbent is sometimes exposed to individuals who are hostile or irate and who may have communicable diseases. Outdoor environment and working in public language should be added.
• Physical requirements are those described as sedentary work, which includes exerting ten (10) pounds of force occasionally, a negligible amount of force frequently and/or constantly having to lift, push, pull or otherwise move objects, including the human body.

DISCLAIMER STATEMENT:

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

 

Milwaukee County Transit System is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age; protected veteran status, status as a qualified individual with a disability or any other characteristic protected by law.

Other details

• Pay Type Salary

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