It took two days for her car to get fixed. In the meantime, Williams discovered that Mauston offered a taxi service. For about $10, she was able to make it to work in the morning.

“I didn’t know what to do, I was stressed out,” Williams said. “I was outside the city, so I didn’t think they’d come get me, but they did and I was able to get a ride home after work with (a coworker).”

For many residents of rural communities, public transit like the Mauston taxi service is a necessity. Whether because of age, disability, or unexpected circumstance, those services allow residents to get to work, shop for groceries, or make it to their doctor appointments.

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