Milwaukee County Transit System Begins Collecting Rider Feedback to Shape 2025 Routes

Milwaukee County Transit System (MCTS) is launching a new initiative called MOVE 2025, aimed at collecting rider feedback to help shape bus routes for fall 2025. This effort will guide decisions on whether certain routes should have higher frequencies, more or less coverage, or stay the same.

Riders are encouraged to provide input on how MCTS can adapt its services to better meet their changing needs. MOVE 2025 offers a unique approach where riders can see routing ideas from fellow passengers, bus operators and data trends along with the potential impacts of these ideas. This helps riders, bus drivers and the general public understand the broader effects of any potential adjustments to their routes and how their feedback can guide a recommended plan for the fall.

MCTS Interim Managing Director Julie Esch said, “MOVE 2025 aligns with a significant milestone—our 50th anniversary. Over the past five decades, Milwaukee County has evolved dramatically. Throughout this evolution, we’ve consistently adapted our resources to move public transit where the county is headed. I’m excited that MOVE 2025 offers riders a chance to share their vision of how the bus system could evolve to meet the future needs of Milwaukee County.”

MCTS wants to hear from riders directly. Feedback can be submitted through an online survey, visiting RideMCTS.com/MOVE to comment on interactive maps, or by attending one of five public meetings across the county. Riders have until February 10, 2025, to weigh in.

Key Dates and Locations for Public Meetings:

1. January 14, 2025 — 5:30 p.m. to 7:30 p.m. at Milwaukee Public Library East Branch (2320 N. Cramer St., Milwaukee)
2. January 16, 2025 — 1:00 p.m. to 3:00 p.m. at Oak Creek City Hall (8040 S. 6th St., Oak Creek)
3. January 22, 2025 — 5:30 p.m. to 7:30 p.m. at Silver Spring Neighborhood Center (5460 N. 64th St., Milwaukee)
4. January 25, 2025 — 10:00 a.m. to 12:00 p.m. at West Milwaukee Community Center (1345 S. 47th St., West Milwaukee)
5. February 4, 2025 — 9:00 a.m. to 4:00 p.m. at MCTS Administration Building (1942 N. 17th St., Milwaukee)

Timeline for MOVE 2025

• December 9, 2024 - February 10, 2025: Public input phase through surveys, online comments, interactive maps, and public meetings.
• March - May 2025: MCTS transit planners review feedback and develop a draft plan for additional comment from riders, bus drivers and the general public. Planners prepare a final recommended plan that will be presented to the Milwaukee County Board of Supervisors will review and request approval.
• June - August 2025: If the recommended plan is approved, MCTS promotes public awareness of the fall service changes.
• Late August 2025: The changes go live.

The MOVE 2025 initiative follows previous efforts to align public transit resources with passengers’ needs, including a major bus system redesign in 2021 and the introduction of CONNECT 1, a Bus Rapid Transit service in 2023. For more information, visit RideMCTS.com/MOVE.

https://www.ridemcts.com/who-we-are/news/milwaukee-county-transit-system-begins-collecting