Metro Transit Planning and Scheduling Manager

4 Jun 2021 5:44 AM | Ann Smith (Administrator)


$86,058.18 - $103,602.72 Annually


Madison, WI

Job Type



Metro Transit

Job Number



7/1/2021 11:59 PM Central

Comp. Group/Range


General Description
The Opportunity
The City of Madison Metro Transit is seeking a qualified Planning and Scheduling Manager to manage the planning and scheduling of bus routes at Metro. This position leads the team responsible for bus routing, bus stops, public schedules, driver shift schedules, long range planning and data analysis.
Metro Transit Planning and Scheduling Manager* description imageOur Organization
Metro Transit has strong transit fundamentals with a major university, a constrained street grid, and strong financial support from the local government.  This has allowed Metro to become one of the 20 most productive transit systems in the nation, running 215 buses and providing 13 million rides in 2019.  Metro is a department of the City of Madison, but has contracts with surrounding communities and the University of Wisconsin to provide regional service.  Metro is also in the midst of transformational change and the Planning Manager will be integral to this change.  Some key examples are:
  • Madison's $160 million Bus Rapid Transit system was recently recommended for funding from the FTA and is planned to open in 2024 
  • Metro has contracted with Jarrett Walker and Associates to redesign the route system, which will be implemented in 2022 and 2023
    • Metro is in the process of upgrading the entire technology system to support the system
    • Metro is transitioning to electric buses, with 30 buses expected by 2024
    Our Community
    The City of Madison is regularly included in lists of top places to live. A thriving food scene, more than 200 miles of bike paths and trails, five beautiful lakes, excellent healthcare, and of course great transit work together to help meet Madison’s vision to be inclusive, innovative and thriving.

    See who agrees!
    • #3 Best Places to Live, 2020
    • #1 Best Cities for Families by 2019
    • Top 10 Best Small Cities in America, National Geographic Traveler 2018
    • #1 Best City for an Active Lifestyle, Wallethub 2017
    • #3 America’s Friendliest Cities, Travel & Leisure 2016
    As a member of the Senior Management Team at Metro, members are expected to:
    • Support and promote collaborative efforts to achieve mission requirements
    • Infuse racial equity goals, principles, and tools into all aspects of Metro Transit operations
    • Promote teamwork
    • Communicate openly and candidly
    • Participate fully in discussions
    • Employ techniques for problem solving and decision making
    **REQUIRED: A completed application will include a 1 - 2 page cover letter addressing the following topic: 
    • Describe how you have accomplished immediate service planning needs while still creating and working towards long term objectives.
    This cover letter may be used to determine who moves forward in this process. Failure to submit required materials with your application will result in immediate elimination from the recruitment process.**

    Service Planning:

    • Monitor and analyze bus routes and stops for needed changes/improvements
    • Establish public schedules and coordinate with Metro Customer Service
    • Conduct equity analyses of any service changes with respect to both Title VI and the City's Racial Equity and Social Justice Initiative
    • Conduct passenger surveys in accordance with FTA regulations
    • Submit all National Transit Database (NTD) information
    Strategic Planning:
    • Engage in long-range strategic planning on current and prospective agency projects
    • Provide quantitative and geospatial data analysis to support operations, planning and project development
    • Monitor and report key performance indicators
    • Manage strategic initiatives such as such as agency fare structure and value capture
    • Identify emerging transportation ideas and assess application opportunities
    • Manage stakeholder engagement coordination
    • Present planning reports and proposals to officials and the public
    Staff Leadership:
    • Interview, hire, train and evaluate staff based on equitable goals and recommendations
    • Assign work to and oversee professional staff
    • Maintain high unit morale
    • Provide support and guidance to staff members
    • Coordinate with other Metro units and City departments
    • Help ensure Metro is compliant with regulations, transparent, ethical, teamwork-oriented, public oriented and follows principles of racial equity and social justice
    Other duties as assigned.

  • Minimum Qualifications
    • Six (6) years of progressively responsible professional transit or transportation planning experience which included independent responsibility for developing and coordinating related professional planning activities, AND 
    • One (1) year of the experience must have involved supervisory or leadership responsibility for other professional and lower-level planning staff.

    • Bachelor's degree in transportation planning or other directly related field, AND
    • Three (3) years of responsible professional transit or transportation planning experience which included independent responsibility for developing and coordinating related professional planning activities, AND
    •  One (1) year of the experience must have involved supervisory or leadership responsibility for other professional and lower-level planning staff.

    If an applicant does not possess the experience listed above, HR will review the application materials to determine if the applicant possesses the following equivalent experience:

    Four (4) years experience in applying the following:
    • The principles of transportation planning and scheduling including research designs, service and data analysis, and statistical techniques, practices and principles associated with short and long term transit planning
    • Physical and social aspects of transit planning and data analysis
    • Computers and related information system technology and software applicable to the position
    Two (2) years experience in applying the following:
    • The full range of supervisory principles and practices, labor relations and personnel management
    • FTA regulations and National Transit Database (NTD) requirements
    • Operations of a public transportation system
    The City of Madison strives to provide exceptional customer service to all its residents and visitors. Therefore, successful candidates will have demonstrated ability to work effectively with multicultural communities.

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